Hospice Community Liaison

TOUCHSTONE HEALTH; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Mileage reimbursement

Flexible scheduling

Job summary

Touchstone Health is seeking a compassionate Community Liaison to grow awareness and access to hospice services in San Antonio. This field-based role focuses on building lasting referral relationships, coordinating referrals, and improving care transitions in collaboration with clinicians.

The role requires healthcare marketing experience, strong relationship skills, and the ability to work independently in the field.

Qualifications

• Proven success in healthcare marketing, preferably hospice.
• Strong relationship-building skills and a people-first mindset.
• Familiarity with SNF-to-Home transitions is a plus.
• Ability to work independently in a field-based role.
• Highly organized with excellent follow-through.
• Clear, compassionate communicator.

Responsibilities

• Promote the benefits of hospice services to referral partners and the wider community.
• Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices.
• Coordinate referrals and ensure timely, seamless follow-up.
• Identify education opportunities and assist with in-service presentations.
• Collaborate closely with clinical staff to ensure continuity of care.
• Participate in territory planning and help achieve admission goals.
• Analyze referral trends and identify new opportunities for growth.
• Represent Touchstone Health and CareM’s mission with professionalism and heart.
• Maintain HIPAA compliance and uphold ethical marketing practices.

Skills

Healthcare marketing

Relationship building

Independent field work

Communication

Mission-driven

Education

Bachelor’s degree preferred

Job description

Job Description Description: About the Role:

Touchstone Health is looking for a compassionate and connected Community Liaison to grow awareness and access to Hospice services in San Antonio. This is a field-based role, perfect for someone with strong healthcare marketing experience who thrives on building lasting referral relationships and improving care transitions.

Key Responsibilities:

• Promote the benefits of hospice services to referral partners and the wider community
• Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices
• Coordinate referrals and ensure timely, seamless follow-up
• Identify education opportunities and assist with in-service presentations
• Collaborate closely with clinical staff to ensure continuity of care
• Participate in territory planning and help achieve admission goals
• Analyze referral trends and identify new opportunities for growth
• Represent Touchstone Health and CareM’s mission with professionalism and heart
• Maintain HIPAA compliance and uphold ethical marketing practices

Requirements: What We’re Looking For:

• Proven success in healthcare marketing, preferably in hospice
• Strong relationship-building skills and a people-first mindset
• Familiarity with SNF-to-Home transitions is a plus
• Ability to work independently in a field-based role
• Highly organized with excellent follow-through
• Clear, compassionate communicator
• Motivated by mission, integrity, and community connection
• Bachelor’s degree preferred

Why Join Us:

At Touchstone Health, we do more than deliver care — we create connection, trust, and comfort during life’s most important transitions.

Backed by CareM Management Services, our team combines small-team culture with the resources and innovation of a leading integrated care network.

We believe in living our mission — to bring out the courage in others — and that includes the people we hire.

Expect flexible scheduling, mileage reimbursement, supportive leadership, opportunities to grow, and a team that truly values the work you do.

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