Community Liaison - Hospice

BrightSpring Health Services; Virginia Beach (VA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

HSA & FSA

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness programs

Job summary

Heart Hospice is seeking a Community Liaison in Virginia Beach, VA to promote hospice services to healthcare professionals, community partners, and families. The role represents the face of our organization, reflecting the quality and compassion of our care while helping ensure patients receive needed support.

You will grow your career in healthcare sales and outreach, engage with the community through events, and gain specialized knowledge in hospice care.

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing preferred.
• Minimum of 2 years of healthcare marketing experience.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services
• Build strong, ongoing relationships with doctors, nurses, and referral partners
• Attend community events to raise awareness and represent our brand
• Track and manage outreach activity in our system (CRM)
• Use market insights to plan and improve outreach efforts
• Educate families and professionals on hospice benefits and how we can help
• Work with our care team to ensure smooth patient referrals and quality care
• Stay current on hospice care through training and self-learning
• Complete reports, documentation, and other admin tasks on time
• Follow all healthcare rules and regulations

Skills

Healthcare sales

Hospice outreach

Interpersonal skills

Communication skills

CRM experience

Time management

Education

Bachelor's degree in a related field

Advanced degree or certification in healthcare marketing

Tools

CRM software

Job description

Office Location: Virginia Beach, VA Coverage area: Tidewater area - Chesapeake, Norfold, Virginia Beach, and Portsmouth

Schedule: FT; M-F

A re you passionate about connecting people to compassionate care? At Heart Hospice is seeking a Community Liaison in Virginia Beach, VA that will serve as the face of our organization—promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most.

How YOU will benefit

• Grow your career in healthcare sales and outreach

• Make a real impact by connecting people to compassionate end-of-life care

• Engage with the community through events and networking

• Gain specialized knowledge in hospice care and related conditions

• Enjoy a dynamic, goal-driven role with autonomy and flexibility

• Be part of a mission-driven team that values dignity and compassion

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Community Liaison You will:

• Visit hospitals, clinics, and senior care facilities to promote our hospice services

• Build strong, ongoing relationships with doctors, nurses, and referral partners

• Attend community events to raise awareness and represent our brand

• Track and manage outreach activity in our system (CRM)

• Use market insights to plan and improve outreach efforts

• Educate families and professionals on hospice benefits and how we can help

• Work with our care team to ensure smooth patient referrals and quality care

• Stay current on hospice care through training and self- learning

• Complete reports, documentation, and other admin tasks on time

• Follow all healthcare rules and regulations

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required

• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred

• Minimum of 2 years of healthcare marketing experience.

• Possess a current and valid state driver’s license

• Provide proof of auto insurance

• Demonstrate strong interpersonal and communication skills

• Exhibit proficiency in healthcare and administrative software applications

• Apply advanced analytical and problem-solving capabilities

• Manage time and tasks effectively with strong organizational skills

• Work independently with minimal supervision

• Collaborate professionally with individuals at all organizational levels and within the communities served

• Uphold the highest standards of customer service and professionalism