Community Liaison - Home Health & Hospice

Carem; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Mileage reimbursement

Opportunities for growth

Job summary

Carem is seeking a compassionate Community Liaison to enhance awareness and access to Home Health and Hospice services in San Antonio, Texas. This field-based role requires strong healthcare marketing experience and relationship-building skills to effectively promote services and coordinate referrals. A bachelor's degree is preferred. The role emphasizes collaboration, organization, and a mission-driven mindset, offering flexibility and support in a dynamic team environment.

Qualifications

• Proven success in healthcare marketing, preferably in home health or hospice.
• Strong relationship-building skills and a people-first mindset.
• Familiarity with SNF-to-Home transitions is a plus.

Responsibilities

• Promote home health and hospice services to referral partners.
• Build relationships with hospitals and physician offices.
• Coordinate referrals and ensure timely follow-up.
• Collaborate with clinical staff for continuity of care.

Skills

Healthcare marketing experience

Relationship-building skills

Independent work

Communication skills

Organization

Education

Bachelor’s degree

Job description

About the Role

Touchstone Health is looking for a compassionate and connected Community Liaison to grow awareness and access to our Home Health and Hospice services in San Antonio. This is a field-based role, perfect for someone with strong healthcare marketing experience who thrives on building lasting referral relationships and improving care transitions.

Key Responsibilities

• Promote the benefits of home health and hospice services to referral partners and the wider community
• Build and maintain relationships with hospitals, skilled nursing facilities, and physician offices
• Coordinate referrals and ensure timely, seamless follow-up
• Identify education opportunities and assist with in-service presentations
• Collaborate closely with clinical staff to ensure continuity of care
• Participate in territory planning and help achieve admission goals
• Analyze referral trends and identify new opportunities for growth
• Represent Touchstone Health and CareM’s mission with professionalism and heart
• Maintain HIPAA compliance and uphold ethical marketing practices

Requirements

• Proven success in healthcare marketing, preferably in home health or hospice
• Strong relationship-building skills and a people-first mindset
• Familiarity with SNF-to-Home transitions is a plus
• Ability to work independently in a field-based role
• Highly organized with excellent follow-throughClear, compassionate communicator
• Motivated by mission, integrity, and community connection
• Bachelor’s degree preferred

Why Join Us

At Touchstone Health, we do more than deliver care — we create connection, trust, and comfort during life’s most important transitions. Backed by CareM Management Services, our team combines small-team culture with the resources and innovation of a leading integrated care network.

We believe in living our mission — to bring out the courage in others — and that includes the people we hire. Expect flexible scheduling, mileage reimbursement, supportive leadership, opportunities to grow, and a team that truly values the work you do.