Hospice Clinical Services Manager (RN) - Lead Care Teams

Arc Hospice & Palliative Care Internal Careers; Arlington (TX); On-site; USD 80,000 - 95,000; Full time

Job summary

Arc Hospice & Palliative Care seeks a Manager of Clinical Services to lead interdisciplinary teams and ensure high-quality, person-centered hospice care. Responsibilities include supervision, care planning, compliance, and collaboration with nursing, social work, and spiritual care across multiple service areas.

The role demands scheduling Monday–Friday 8:00 AM–4:30 PM with on-call rotation, travel between offices, and active participation in quality and compliance initiatives to support staff

Qualifications

• Current RN license in good standing with ability to practice in the state of employment.
• Bachelor’s degree in nursing or related field preferred.
• Minimum of three (3) years clinical experience in hospice, palliative care, or related setting required.
• Minimum of one (1) year leadership or supervisory experience preferred.
• Current CPR certification.
• Strong clinical judgment, communication, and organizational skills.”
• Proficient in electronic medical record systems and Microsoft Office.
• Ability to work in home and facility settings with reliable transportation and valid driver’s license.

Responsibilities

• Provide direct supervision to assigned interdisciplinary team members, including performance oversight, coaching, and delegation of responsibilities.
• Ensure clinical care is delivered according to the individualized plan of care and in accordance with hospice regulations, organizational policies, and professional standards.
• Coordinate and facilitate weekly IDG meetings when assigned to patient-facing care teams, ensuring interdisciplinary communication and plan of care updates.
• Review clinical documentation for timeliness, completeness, and compliance with regulatory requirements.
• Support patient care transitions and collaborate with the Director of Clinical Services on staffing and caseload distribution.
• Provide real-time coaching and intervention to staff regarding symptom management, family dynamics, ethical concerns, or complex care needs.
• Participate in the hiring, orientation, training, and evaluation of clinical staff in collaboration with Human Resources and the Director of Clinical Services.
• Maintain awareness of and respond to quality, safety, and service concerns within the team; implement corrective actions as appropriate.
• Assist in scheduling and coverage planning to ensure patient needs are met, including after-hours or weekend situations as needed.
• Participate in QAPI and compliance activities and implement improvement initiatives related to clinical quality and staff performance.
• Model professionalism, accountability, and compassionate care in all interactions with patients, families, and team members.
• Support documentation audits, surveys, or accreditation processes as assigned.
• Provide weekend or after-hours leadership support as requested by the Director of Clinical Services.
• Performs other duties as assigned

Skills

RN license

Leadership

Communication

EMR proficiency

Education

Bachelor's degree in nursing

Tools

EMR systems

Microsoft Office

Job description

Arc Hospice & Palliative Care seeks a Manager of Clinical Services to lead interdisciplinary teams and ensure high-quality, person-centered hospice care. Responsibilities include supervision, care planning, compliance, and collaboration with nursing, social work, and spiritual care across multiple service areas.

The role demands scheduling Monday–Friday 8:00 AM–4:30 PM with on-call rotation, travel between offices, and active participation in quality and compliance initiatives to support staff