Hospice Clinical Service Manager (North)

Pennant Group; Fond du Lac (WI); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Preceptor Home Health & Hospice, part of The Pennant Group, is seeking a Clinical Services Manager (RN) to lead care coordination and supervise clinical staff across home health and hospice programs.

You will oversee referrals, care plans, and staff development while collaborating with physicians and the Medical Director to ensure high-quality, patient-centered care. This full-time role offers a competitive salary and a $10,000 sign-on bonus.

Qualifications

• Current RN license in Wisconsin.
• BSN preferred.
• Minimum 2 years of leadership or supervisory experience.
• Strong clinical judgment, communication, and organizational skills.
• Ability to lead within an interdisciplinary team and guide care planning.
• Understanding of hospice philosophy and end-of-life care.
• Valid driver’s license with reliable vehicle.

Responsibilities

• Lead and oversee clinical staff and care coordination.
• Review cases, assign staff, and develop plans of care.
• Collaborate with physicians and Medical Director on patient needs.
• Support staff with goal setting and clinical decision-making.
• Triaging and addressing concerns from patients, families, and facilities.
• Lead IDG meetings and participate in QAPI initiatives.
• Oversee compliance including Face-to-Face visits and chart reviews.

Skills

Leadership

Clinical judgment

Communication

Organizational skills

Team collaboration

Care coordination

Education

RN license in Wisconsin

BSN preferred

Job description

Clinical Services Manager (RN)

Location: Preceptor North

Position Type: Full Time

Wage: $80,000-$90,000/year

10,000.00 sign on bonus

Are you an experienced and compassionate Registered Nurse (RN) ready to lead and support a high-performing clinical team? Join Preceptor Home Health & Hospice, a trusted provider dedicated to delivering high-quality, patient-centered care. As a Clinical Services Manager, you will oversee care coordination, guide clinical staff, and ensure exceptional service delivery across home health and hospice programs.

What You’ll Do

As a Clinical Services Manager, you will provide leadership and oversight to ensure quality care and efficient operations. Responsibilities include:

• Managing patient referrals, reviewing cases, and assigning appropriate clinical staff
• Overseeing the development, implementation, and updates of individualized plans of care
• Collaborating with physicians and the Medical Director regarding patient eligibility and care needs
• Supporting clinicians with goal setting, care planning, and clinical decision-making
• Triaging and addressing concerns from patients, families, facilities, and providers
• Approving and managing clinical workflows for home health and hospice services
• Conducting home visits, record reviews, and performance evaluations to ensure quality care
• Leading and participating in interdisciplinary team (IDG) meetings and case conferences
• Performing chart audits, supervisory visits, and quality improvement initiatives (QAPI)
• Supporting hiring, onboarding, and development of clinical staff
• Reviewing DME and pharmacy orders for accuracy and appropriateness
• Monitoring outcomes and educating staff to support performance improvement
• Managing compliance processes such as Face-to-Face (F2F) visits
• Participating in leadership on-call rotation and completing visits as needed

What We’re Looking For

• Current Registered Nurse (RN) license in the State of Wisconsin
• BSN preferred
• Home health or hospice experience preferred
• Minimum of 2 years of leadership or supervisory experience preferred
• Strong clinical judgment, communication, and organizational skills
• Ability to lead and collaborate within an interdisciplinary team
• Understanding of hospice philosophy and end-of-life care
• Knowledge of pain and symptom management
• Ability to manage multiple priorities in a fast-paced environment
• Valid driver’s license with a reliable, insured vehicle

Why Join Us?

• Leadership opportunity in a mission-driven healthcare organization
• Supportive and collaborative team environment
• Direct impact on patient outcomes and staff success
• Opportunities for professional growth and development
• Meaningful work serving patients and families in your community

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.