Hospice Clinical Manager (RN)

Lutheran Home Care Agency, Inc.; City of Frankenmuth (MI); On-site; USD 83,000 - 102,000; Full time

Job summary

Wellspring Lutheran Services - Frankenmuth is seeking a Hospice Clinical Manager to lead our on-site team and uphold compassionate, high‑quality patient care. You will supervise clinicians, coordinate interdisciplinary care, and ensure practice meets state and federal standards.

You will mentor staff, drive quality improvement, and maintain patient and family engagement, while handling admissions and occasional field visits.

Qualifications

• Current, valid Michigan RN licensure.
• Minimum 1 year hospice experience.
• Strong knowledge of quality standards and regulatory compliance.
• Experience leading, mentoring, and educating clinical staff.
• Excellent communication, organizational, and time-management skills.

Responsibilities

• Provide leadership and oversight for day-to-day hospice clinical services.
• Coordinate care with nurses, social workers, physicians, and the interdisciplinary team.
• Mentor, coach, and support clinical staff to ensure compassionate care.
• Monitor patient outcomes, compliance, and documentation standards.
• Assist admissions and provide field-based clinical oversight as needed.

Skills

Leadership

Mentoring

Coaching

Communication

Regulatory compliance

Interdisciplinary collaboration

Education

Registered Nurse (RN) licensure in Michigan

Job description

Job Description

Hospice Clinical Manager | Lead with Compassion. Guide with Purpose. Make Every Moment Matter. Wellspring Lutheran Services - Frankenmuth | On-Site | Salary $92,500 Hospice is not about giving up. It is about helping individuals and families find comfort, dignity, peace, and support during one of life's most important journeys. It is about ensuring that every patient is seen, heard, and cared for as a whole person while providing guidance and reassurance to the people who love them most. As a Hospice Clinical Manager with Wellspring Lutheran Services, you will play a vital leadership role in creating that experience. You will support a team of compassionate clinicians, oversee the quality of care provided to patients and families, and help ensure that every person entrusted to our care receives the comfort, respect, and dignity they deserve. Your leadership will help clinicians do their best work while creating an environment where patients and families feel supported, valued, and understood. If you were called to healthcare because you wanted to make a difference in people's lives, this role offers the opportunity to multiply that impact every day through leadership, mentorship, and exceptional patient care.

What Your Impact Will Look Like

In this role, you will provide leadership and oversight for the day-to-day operations of hospice clinical services, ensuring patients receive high-quality, individualized care while supporting the professionals who deliver it. You will work closely with nurses, social workers, physicians, nutritionists, agency partners, and other members of the interdisciplinary team to coordinate care that reflects each patient's unique needs, goals, and preferences. You will serve as a mentor, coach, and resource for clinical staff, helping them grow professionally while ensuring they have the support needed to provide compassionate care in the field. Through training visits, case conferences, clinical education, and collaborative problem-solving, you will help strengthen both clinical excellence and employee engagement. A large part of your role will focus on ensuring quality, compliance, and continuous improvement. You will help monitor patient outcomes, patient and family satisfaction, incident reporting, regulatory compliance, and clinical documentation standards to ensure care consistently meets federal and state requirements as well as professional standards of practice. You will also remain connected to patient care, providing admissions, supporting clinical visits when needed, and helping the team respond to both routine and emergent situations. This connection allows you to maintain a deep understanding of patient needs while leading with compassion and credibility.

The Professional We're Looking For

You are a compassionate healthcare leader who believes that quality hospice care can profoundly impact patients and families during difficult times. You understand that exceptional hospice care requires both clinical expertise and empathy. You know how to balance operational responsibilities with the human side of healthcare, creating an environment where staff feel supported and patients receive outstanding care. You are a strong communicator who enjoys collaborating across disciplines, coaching team members, solving problems, and building relationships with physicians, patients, families, and community partners. You remain calm under pressure, can prioritize effectively in a fast-paced environment, and are committed to continuous improvement and regulatory excellence.

What You'll Bring

• Current, valid Michigan licensure as a Registered Nurse (RN), required.
• At least, 1 year of Hospice experience.
• Strong understanding of quality standards, regulatory compliance, clinical documentation, and performance improvement Hospice processes.
• A commitment to providing compassionate, patient-centered care and supporting interdisciplinary hospice services.
• Experience leading, mentoring, educating, and supporting clinical staff.
• Excellent communication, organizational, and time-management skills.
• The ability to uphold the mission, values, and service standards of the organization while treating every patient, family member, and colleague with dignity and respect.

Why Hospice Leadership Matters

Families often remember hospice care for the rest of their lives. They remember the nurse who answered a late-night call. They remember feeling prepared, supported, and comforted during uncertain moments. They remember the team that treated their loved one with dignity and compassion. As a Hospice Clinical Manager, your influence extends far beyond a single patient interaction. Through your leadership, coaching, quality oversight, and commitment to excellence, you help create those meaningful experiences for every patient and family served by the organization. You help ensure that comfort is provided, dignity is preserved, and no one walks this journey alone.

Schedule

Full-time, 40 hours per week. Monday - Friday, on-site, 8:00am - 4:30pm. Supervisor support via phone for the nursing team as needed Occasional travel / home-visits for patient visits, staff support, and field-based clinical oversight.

Why Wellspring Lutheran Services?

At Wellspring Lutheran Services, we believe every person deserves to be treated with dignity, compassion, and respect. Our hospice team provides comfort, support, and expert care when it matters most, helping patients and families navigate life's final chapter with grace and peace. When you join our team, you become part of a mission-driven organization dedicated to serving others, supporting one another, and making a lasting difference in the lives of those we are privileged to serve. If you're looking for a leadership role where your clinical expertise, compassion, and commitment to service can impact patients, families, and fellow caregivers every day, we'd love to hear from you.

About us

For more than 130 years, Wellspring Lutheran Services has been a trusted partner for families across Michigan, providing compassionate support and critical services to help people thrive during times of challenge and change. With deep roots in communities statewide, our team is united by a shared vision of changed lives, strong families and transformed communities. Our mission: Motivated by Christ's love, we engage people as they experience and embrace their God-given potential. Full job description available during the interview. We have a bold vision at Wellspring. We truly believe that through the way we serve and love others, we can change lives, strengthen families and transform communities. We also believe each person who walks through our doors has purpose. One of the most rewarding gifts we receive daily is the opportunity to embrace that purpose, by using our God-given gifts to transform the lives of others. This may be the people we serve - or it may be through our interaction with each other as coworkers. And we'd love to have you join our team.