Hospice Care Liaison RN – Intake & Admissions

Oncology Voice Network LLC; McAllen (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

401(k) with Company Match

Career advancement opportunities

Wellness programs

Education support & CEUs

Job summary

Gentiva Hospice in McAllen, TX seeks a compassionate RN Clinical Liaison to streamline intake, coordinate admissions, and educate patients and families on hospice care. You will engage hospitals, home health, and physicians to ensure timely referrals and seamless handoffs.

The role requires an RN license with 3–5 years of hospice experience; BSN is preferred and CPR certification is required. Travel to facilities is expected as part of daily outreach and coordination.

Qualifications

• Licensed RN with 3–5 years of hospice experience.
• BSN with 5+ years hospice experience preferred.
• Minimum of 3 years hospice experience.
• Prior experience as discharge planner, case manager, or educator preferred.
• CPR certification.
• Valid driver’s license and automobile insurance.

Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion.
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met.
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs.
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians.
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services.

Skills

Hospice care

Patient assessment

Documentation

Communication

Interpersonal skills

Staff supervision

Care coordination

Discharge planning

Education

RN license

BSN preferred

Job description

Gentiva Hospice in McAllen, TX seeks a compassionate RN Clinical Liaison to streamline intake, coordinate admissions, and educate patients and families on hospice care. You will engage hospitals, home health, and physicians to ensure timely referrals and seamless handoffs.

The role requires an RN license with 3–5 years of hospice experience; BSN is preferred and CPR certification is required. Travel to facilities is expected as part of daily outreach and coordination.