HOSPICE ASSISTANT

VNACare; Rancho Cucamonga (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Orientation training

Medical, Dental & Vision

Life/AD&D

Disability insurance

Retirement plan with match

Flexible spending accounts

Employee assistance program

Continuing education

Paid time off

Job summary

VNAcare is seeking a Hospice Assistant to join our Southern California team in Rancho Cucamonga. This full-time day-shift role supports patients with compassionate home care within our Hospice division.

The position includes reception duties, data entry, patient records, and supply management, with strong emphasis on communication and teamwork. We offer comprehensive benefits, competitive salaries, mileage reimbursement, and opportunities for ongoing education to support professional growth in a

Qualifications

• Requires a high school diploma or equivalent.
• Requires two years office experience.
• Healthcare related experience and knowledge of medical terminology preferred.
• Demonstrated advanced computer and data entry skills required.
• Requires strong verbal and written communication skills.

Responsibilities

• Performs routine receptionist duties and greets visitors appropriately.
• Answers phone calls from patients, clinicians and outside agencies in a courteous manner and transmits messages.
• Provides clinical computer support for field staff and management.
• Updates demographic data in the computer system as needed.
• Dates incoming orders and distributes to the correct department.
• Faxes/mails physician orders and enters data in the orders tracking system.
• Maintains patients’ clinical records and filing accuracy.
• Manages supply room keys and maintains supply inventory.
• Orders supplies and handles supply requests according to agency standards.

Skills

Verbal & written communication

Data entry skills

Computer skills

Education

High school diploma or equivalent

Job description

Description

VNAcare, a not-for-profit leader in home care, is looking for dedicated healthcare professionals to join our team!

Join our team and provide compassionate care to patients in your community! We are a leader in Hospice services that offers the best programs available in San Bernardino, Riverside and Eastern Los Angeles counties. Come on board with us as a Hospice Assistant!!!

With offices throughout Southern California, you can become part of the team who continues to be a leader in providing professional and comprehensive care to critically, chronically or terminally ill patients in our community.

Our clinicians enjoy flexible schedules including limited weekends/after-hours/on-call which promotes a healthy work-life balance.

We offer competitive salaries, mileage reimbursement, and a generous benefits package.

Benefits include:

• Comprehensive orientation/on-the-job training program
• Medical, Dental and Vision
• Life / AD&D
• Short-Term/Long-Term Disability
• Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program
• Educational Assistance / Continuing Education
• Sick, Vacation, Holiday Pay

The Hospice Assistant position is open in our Rancho Cucamonga location. This is a Full-time position during our day shift from 8:00am-5:00pm.

Requirements of the Hospice Assistant:

• Requires a high school diploma or equivalent.
• Requires two years office experience.
• Healthcare related experience and knowledge of medical terminology preferred.
• Demonstrated advanced computer and data entry skills required.
• Requires strong verbal and written communication skills.

Hospice Assistant Duties Include:

• Performs routine receptionist duties and greets Agency visitors appropriately.
• Answers incoming phone calls from patients, clinicians and outside agencies appropriately, in a courteous and professional manner and transmits messages to appropriate staff members.
• Answers inquiries and provides clinical computer support for all field staff and management team.
• Performs initial clerical training to the computer system laptop users and informs the clinical systems manager of any potential problems.
• Update demographic data in the computer system as needed.
• Dates incoming orders. Distributes to the correct department.
• Faxes/mails initial and supplemental physician orders, and performs data entry of the returned orders in the physician orders tracking system.
• Responsible for maintaining the patients’ clinical record by performing the following duties:
• a. Understand the medical record and the order forms are to be filed to ensure accuracy of filing.
• b. File/Scan documents into the clinical record.
• Responsible for maintaining daily supply requests by performing the following duties:
• a. Manages supply room keys and assigns as required.
• b. Maintains supply inventory.
• c. Orders supplies utilizing agency standards
• d. Submits supply requests for pricing.
• e. Maintains supply boxes for nurses and home health aides.
• f. Maintains refrigerator used to store PPD serum.
• g. Maintains an organized department and ensures rules for Supply ordering are enforced.

EEO, M/F/Protected Veterans/Individual with Disability