HOSPICE ASSISTANT

VNACare; Desert Knolls Manor (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life / AD&D

Retirement Plan with employer match

Flexible Spending Accounts

Educational Assistance / Continuing Ed

Sick, Vacation, Holiday Pay

Job summary

VNAcare is seeking a Hospice Assistant to support day-to-day operations in Apple Valley, CA. The role includes receptionist duties, handling calls, and basic clinical data entry to keep patient records accurate.

The position emphasizes strong communication skills and experience with office software. A full-time day shift from 7:30am to 4:30pm is offered with competitive salary and benefits.

Qualifications

• Requires a high school diploma or equivalent.
• Requires two years office experience.
• Healthcare related experience and knowledge of medical terminology preferred.
• Demonstrated advanced computer and data entry skills required.
• Requires strong verbal and written communication skills.

Responsibilities

• Performs routine receptionist duties and greets Agency visitors appropriately.
• Answers incoming phone calls from patients, clinicians and outside agencies appropriately, in a courteous and professional manner and transmits messages to appropriate staff members.
• Answers inquiries and provides clinical computer support for all field staff and management team.
• Performs initial clerical training to the computer system laptop users and informs the clinical systems manager of any potential problems.
• Update demographic data in the computer system as needed.
• Dates incoming orders. Distributes to the correct department.
• Faxes/mails initial and supplemental physician orders, and performs data entry of the returned orders in the physician orders tracking system.
• Responsible for maintaining the patients' clinical record by performing filing and scanning.
• Maintain daily supply requests by managing supply room keys, inventory, and ordering supplies.

Skills

Verbal communication

Written communication

Data entry

Office administration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

VNAcare, a not-for-profit leader in home care, is looking for dedicated healthcare professionals to join our team!

Join our team and provide compassionate care to patients in your community! We are a leader in Hospice services that offers the best programs available in the High Desert communities. Come on board with us as a Hospice Assistant!!!

With offices throughout Southern California, you can become part of the team who continues to be a leader in providing professional and comprehensive care to critically, chronically or terminally ill patients in our community.

Our clinicians enjoy flexible schedules including limited weekends/after-hours/on-call which promotes a healthy work-life balance.

We offer competitive salaries, mileage reimbursement, and a generous benefits package.

Benefits include:

• Comprehensive orientation/on-the-job training program
• Medical, Dental and Vision
• Life / AD&D
• Short-Term/Long-Term Disability
• Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program
• Educational Assistance / Continuing Education
• Sick, Vacation, Holiday Pay

The Hospice Assistant position is open in our Apple Valley location. This is a Full-time position during our day shift from 7:30am-4:30pm.

Requirements of the Hospice Assistant:

• Requires a high school diploma or equivalent.
• Requires two years office experience.
• Healthcare related experience and knowledge of medical terminology preferred.
• Demonstrated advanced computer and data entry skills required.
• Requires strong verbal and written communication skills.

Hospice Assistant Duties Include:

• Performs routine receptionist duties and greets Agency visitors appropriately.
• Answers incoming phone calls from patients, clinicians and outside agencies appropriately, in a courteous and professional manner and transmits messages to appropriate staff members.
• Answers inquiries and provides clinical computer support for all field staff and management team.
• Performs initial clerical training to the computer system laptop users and informs the clinical systems manager of any potential problems.
• Update demographic data in the computer system as needed.
• Dates incoming orders. Distributes to the correct department.
• Faxes/mails initial and supplemental physician orders, and performs data entry of the returned orders in the physician orders tracking system.
• Responsible for maintaining the patients' clinical record by performing the following duties:
  • Understand the medical record and the order forms are to be filed to ensure accuracy of filing.
  • File/Scan documents into the clinical record.
• Responsible for maintaining daily supply requests by performing the following duties:
  • Manages supply room keys and assigns as required.
  • Maintains supply inventory.
  • Orders supplies utilizing agency standards
  • Submits supply requests for pricing.
  • Maintains supply boxes for nurses and home health aides.
  • Maintains refrigerator used to store PPD serum.
  • Maintains an organized department and ensures rules for
  • Supply ordering are enforced.

EEO, M/F/Protected Veterans/Individual with Disability