Hospice Administrative Assistant

Transitions Care; Champaign, Northern (IL, KY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) matching

Company Equipment

Paid Time Off

Job summary

Transitions Hospice is hiring a Team Assistant in Illinois. The role supports clinical and administrative teams, with a 12-hour shift pattern (3 days a week) and a rotating schedule including every other weekend and Tuesday 8a-2p.

The position offers a competitive hourly range and opportunities to impact patient and family care. You will assist with scheduling, data entry, documentation, and coordination of care, while collaborating with HR, IT, and clinical leadership.

Qualifications

• Bachelor's degree preferred; advanced degree in Human Services or equivalent experience a plus
• 2+ years of experience in a healthcare setting
• Hospice and/or volunteer coordination experience preferred
• Strong attention to detail with excellent organizational and documentation skills
• Comfortable working independently and collaboratively across clinical and administrative teams
• Compassion for patients, families, and volunteers navigating end-of-life care

Responsibilities

• Scheduling staff, faxing, phone calls, and day-to-day requests
• Data entry of patient information and keeping medical records current
• Tracking, uploading, and receiving signed orders and plan of care documentation
• Submitting discharge paperwork, CTI orders, and county-specific coroner forms on admission or discharge
• Scheduling Face-to-Face encounters with NP/MD and maintaining auditing spreadsheets
• Assisting with medical record requests and processing missed visits and coordination notes
• Maintaining temperature logs for refrigerators containing medications
• Ensuring new hires have supplies ready on their start date, coordinated with HR and IT
• Assisting the QA RN and clinical leadership for IDG meetings and serving as scribe

Skills

Attention to detail

Organizational skills

Documentation

Compassion

Team collaboration

Education

Bachelor's degree

Job description

Description

Schedule: 12 hour shift (3 days a week)

Rotating schedule, including every other weekend, working every Tuesday 8a-2p

Hourly Range: $21.00 - $23.00 / hour

The Heart Behind the Team

At Transitions Hospice, we don't just manage care — we protect dignity, comfort, and the moments that matter most. We've reimagined hospice to be something different: compassionate, unhurried, and built around the whole person. That means every detail handled with care, every volunteer placed with purpose, and every team member supported so they can focus on what matters most — the patients and families counting on us.

If you're an organized, people-first professional who wants your work to mean something beyond a to-do list, this is your role.

What You'll Do

As Team Assistant, you'll be the operational backbone of your branch — keeping clinical teams organized, records accurate, and our volunteer program thriving. Your day-to-day includes:

Office & Clinical Support

• Supporting staff with scheduling, faxing, phone calls, and day-to-day requests
• Performing data entry of patient information and keeping medical records current through timely uploads
• Tracking, uploading, and receiving signed orders and plan of care documentation
• Submitting discharge paperwork, CTI orders, and county-specific coroner forms upon admission or discharge
• Scheduling Face-to-Face encounters with NP/MD and maintaining spreadsheets for auditing
• Assisting with medical record requests and processing missed visits and coordination notes
• Maintaining temperature logs for refrigerators containing medications
• Ensuring new hires have supplies ready on their start date, coordinated with HR and IT

IDG Meeting Support

• Assisting the QA RN and clinical leadership in preparing for IDG team meetings
• Serving as scribe during IDG meetings to ensure thorough and accurate documentation

Why Choose Transitions Hospice?

At Transitions, no role is behind the scenes — every team member is part of the care. Our Team Assistants and Volunteer Coordinators are the glue that holds our branches together, making sure our clinical teams can focus on patients and our volunteers feel valued and prepared. We invest in the people who invest in our mission.

Benefits We Offer

• Competitive salary
• Medical / Dental / Vision Insurance plans
• Life Insurance
• 401(k) matching
• Company Equipment
• Paid Time Off

Requirements

What You Bring

• Bachelor's degree in an applicable field preferred; advanced degree in Human Services or equivalent experience a plus
• 2+ years of experience in a healthcare setting
• Hospice and/or volunteer coordination experience preferred
• Strong attention to detail with excellent organizational and documentation skills
• Comfortable working independently and collaboratively across clinical and administrative teams
• Compassion for patients, families, and volunteers navigating end-of-life care