Hose Technician & Counter Service Pro

Hose & Rubber Supply; Denver (CO); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Paid Holidays & Flexible Time Off

Medical, Dental, Vision Insurance

Life & Disability Insurance

401(k) Match and ESOP

Job summary

Hose & Rubber Supply in Denver, CO is seeking a Hose Technician & Counter Service Specialist to help customers at the counter, understand hose and fittings products, and build and assemble orders for quotes and purchases.

This full-time role offers a benefits package, paid holidays, and a compensation plan with an hourly base plus monthly counter commissions and quarterly profit sharing, plus a scheduled Saturday morning rotation in a 40+ hour work week.

Qualifications

• Must be 18 years or older to operate crimper, forklift, shop machinery, etc.
• General education degree (GED), H.S. diploma, associate's, or bachelor's degree
• 1-2 years of industry specific experience preferred
• Understanding of Hose and Rubber's product portfolio and their application preferred

Responsibilities

• Greet and work with customers at the counter to identify and satisfy customer needs for quotes/orders in a profitable and timely manner.
• Receive phone calls and emails and work with the sales team to identify and satisfy customer needs for quotes/orders in a profitable and timely manner.
• For items the store does not carry, create a PO and send to vendor/other branch.
• Prepare, build, and assemble customer orders.
• Package and ship customer orders per customer requirements.
• Work with Field Sales Representatives to generate more business by providing referrals and following up for the results.
• Ensure inventory accuracy by updating the system when issues are seen or working with the Warehouse to get issues resolved.

Skills

Customer service

Product knowledge

Communication

Analytical skills

Problem solving

Education

GED

HS diploma

Associate degree

Bachelor's degree

Job description

Hose & Rubber Supply in Denver, CO is seeking a Hose Technician & Counter Service Specialist to help customers at the counter, understand hose and fittings products, and build and assemble orders for quotes and purchases.

This full-time role offers a benefits package, paid holidays, and a compensation plan with an hourly base plus monthly counter commissions and quarterly profit sharing, plus a scheduled Saturday morning rotation in a 40+ hour work week.