Counter Sales Specialist

Hose & Rubber Supply; Denver (CO); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Paid holidays & time off

Medical, dental, vision insurance

Life & disability insurance

401(k) match and ESOP

Job summary

Hose & Rubber Supply in Denver, CO is seeking a Counter Sales Specialist to assist customers at the counter, assemble orders, and process quotes in a profitable and timely manner.

The role requires lifting up to 75 lbs, basic computer and math skills, and ability to work in a warehouse setting. It is a full-time position with comprehensive benefits including health insurance, 401(k), and paid time off.

Qualifications

• Written and verbal communication skills with an emphasis on product knowledge.
• Ability to lift up to 75 lbs at a time.
• Ability to perform physical tasks in a warehouse environment.
• Basic computer and math skills.
• Analytical and problem-solving skills.

Responsibilities

• Greet and work with customers at the counter to identify and satisfy needs for quotes and orders.
• Receive calls and emails and coordinate with sales to fulfill quotes and orders profitably.
• Create POs for items not carried and forward to vendor/other branch.
• Prepare, build, and assemble customer orders.
• Package and ship customer orders per customer requirements.
• Collaborate with Field Sales Representatives to generate more business.
• Maintain inventory accuracy by updating the system and resolving issues with Warehouse.

Skills

Communication

Warehouse tasks

Physical strength

Basic computer skills

Analytical thinking

Education

GED/HS diploma/associate or bachelor's

Job description

Hose & Rubber Supply is a regional company in the Rocky Mountain West with six store locations over five states. We strive to identify and satisfy our customers' needs with our extensive hose and fitting knowledge, large hydraulic and industrial hose and fittings inventory, and hydraulic CNC tube bender. We pride ourselves on problem solving for our wide variety of customers, whether in the oilfield, construction, medical, manufacturing, military, or government. As a Counter Sales Specialist, you would be responsible for providing customer service at the counter by understanding Hose & Rubber's products and applications and building and assembling customer orders at our store in Denver, CO. This is a full-time position with benefits.

The Counter Sales Specialist duties include, but are not limited to:

• Greet and work with customers at the counter to identify and satisfy the customer's needs for a quote/order in a profitable and timely manner.
• Receive phone calls and emails and work with the sales team and customers to identify and satisfy the customer's needs for quotes/orders in a profitable and timely manner.
• For items the store does not carry, create a PO and send to vendor/other branch.
• Prepare, build, and assemble customer orders.
• Package and ship customer orders per customer requirements.
• Work with Field Sales Representatives to generate more business by providing referrals and following up for the results.
• Ensure inventory accuracy by updating the system when issues are seen or working with the Warehouse to get issues resolved.

The job requires:

• Written and verbal communication skills with an emphasis on product knowledge
• Ability to lift up to 75lbs at a time
• Ability to perform physical tasks in a warehouse environment
• Basic computer and math skills
• Analytical and problem-solving skills

Level of Education and Work Experience:

• Must be 18 years or older to operate crimper, forklift, shop machinery, etc.
• General education degree (GED), H.S. diploma, associate's, or bachelor's degree
• 1-2 years of industry specific experience preferred
• Understanding of Hose & Rubber's product portfolio and their application preferred

Compensation:

• Hourly + Commission: $22.00 - $37.00+ per hour (base of $22 per hour, plus monthly counter commission and quarterly profit sharing)
• Schedule:40+ hours a week; Monday to Friday with scheduled Saturday morning rotation (8 am - noon)
• Benefits offered:
  • Paid Holidays and Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • Life & Disability Insurance
  • 401(k) Match and ESOP Contribution Retirement Benefits

We are an Equal Opportunity Employer, including disability/vets.