Hope Thrift Assistant Manager

Hope Church; Richmond (VA); On-site; USD 20,664 - 24,796; Part time

Job summary

A community-focused organization in Richmond, Virginia is seeking an Assistant Manager for Hope Thrift. The ideal candidate will oversee daily operations, recruit and train volunteers, and help maintain a mission-driven retail environment. This physically demanding role requires retail experience and the ability to foster spiritual growth opportunities for volunteers. The position runs 20-25 hours per week, primarily from Tuesday to Saturday, with flexible hours for store operations.

Qualifications

• Merchandising or department store retail experience preferred.
• Ability to maintain mission focus in a fast-paced environment.
• Ability to train and support volunteers effectively.

Responsibilities

• Oversee day-to-day operations of Hope Thrift.
• Recruit and train volunteers.
• Assist in financial operations and supply ordering.
• Open and close the store in prayer.

Skills

Retail experience

Multi-tasking

Detail-oriented

Ability to assess responsibilities

Job description

OVERVIEW

This job combines a physical presence in the store with some periodic administrative duties. There is also a significant ministry and care focus to this position because our business is people-focused. We seek to develop community and connect with others through the relationships between staff, shoppers, donors, and volunteers. The Assistant Manager helps oversee and facilitate the day-to-day operations of Hope Thrift, ensuring the store runs smoothly and consistently under the principle of “People first, retail second.” The Assistant Manager helps carry out HOPE's vision and mission in this location, inspiring and empowering volunteers to continue serving.

RESPONSIBILITIES

• Recruiting, training, scheduling, and supervising volunteers
• Seeking opportunities to cross-train volunteers in multiple areas, ensuring a sustainable retail model
• Encouraging and providing spiritual growth opportunities to Hope Thrift volunteers as needed
• Caring for volunteers as opportunities arise (e.g., sharing coffee, attending a funeral, hospital visits, etc.)
• Communicating and upholding Hope Thrift’s policies and procedures
• Assisting the Hope Thrift Store Manager in maintaining the store environment
• Maintaining secure financial operations at the store and assisting the Hope Thrift Store Manager in processing the store’s finances
• Assisting with ordering or purchasing supplies and necessary equipment for the store
• Along with the Hope Thrift Store Manager, opening and closing the store each day in prayer and being available to pray with volunteers and customers as needed

SKILLS AND EXPECTATIONS

• Ability to maintain mission focus within a fast-paced retail atmosphere
• Merchandising or department store retail experience preferred
• Multi-tasker, detail-oriented
• Ability to assess and prioritize responsibilities on a daily, weekly, and monthly basis
• Willingness to work alongside others to model best practices, to train the new person to perform tasks independently, and then train the next new volunteer
• Ability to administer the details of short-term and long-term store operations
• Attend monthly Manager meetings
• Attend training as it pertains to your job and as requested by your Store Manager

SPIRITUAL AND PERSONAL QUALIFICATIONS

• A committed follower of Jesus Christ
• An understanding of, and resonance with, HOPE’s mission, vision, and values, and v30 direction
• Affirmation of The EPC’s Essentials of Faith

PHYSICAL DEMANDS

This position is physically demanding and has physical requirements that are not limited to:

• often lifting bulky items that weigh up to 50 pounds
• occasionally lifting items that weigh up to 100 pounds or more
• often moving oneself in different positions to accomplish tasks in various environments, including tight and confined spaces
• occasionally operating machinery and/or power tools
• occasionally operating motor vehicles
• ascending or descending ladders and stairs
• noisy environments
• bending
• standing long hours
• communicating with others to exchange information.

SCHEDULE

Store hours are Tuesday through Saturday, 10 am - 4 pm; meetings, store openings, and closings will occur outside those hours. Total 20-25 hours/week.