Honda Service Advisor – Growth & Benefits

Jenkinsandwynnefordclarksville; Clarksville (TN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company 
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Paid holidays

Competitive earned vacation time

Employee discounts on vehicle Purch…

Health Savings Account (HSA) options

Job summary

Jenkins & Wynne Honda in Clarksville, TN is seeking a motivated Service Advisor to be the primary contact between customers and service technicians. You will ensure clear communication, honest recommendations, and a positive service experience with a strong focus on customer satisfaction.

Join a team with a long-standing reputation and a supportive work environment. The role emphasizes teamwork, professional growth, and delivering outstanding service in a busy Honda service department.

Qualifications

• Previous automotive service advisor experience preferred.
• Honda dealership or manufacturer experience is a plus.
• Strong customer service, communication, and organizational skills.
• Ability to explain automotive maintenance and repairs clearly.
• Comfortable discussing service costs and estimates with customers.

Responsibilities

• Greet service customers professionally and provide a welcoming experience.
• Document vehicle concerns and requested repairs accurately.
• Recommend maintenance and repair services based on vehicle condition and findings.
• Prepare repair orders and communicate estimated costs and times.
• Maintain communication with customers regarding status and updates.
• Explain completed repairs, warranty coverage, and recommendations at pickup.
• Build lasting customer relationships through professionalism and transparency.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Problem-solving

Attention to detail

Teamwork

Time management

Basic computer skills

Job description

Jenkins & Wynne Honda in Clarksville, TN is seeking a motivated Service Advisor to be the primary contact between customers and service technicians. You will ensure clear communication, honest recommendations, and a positive service experience with a strong focus on customer satisfaction.

Join a team with a long-standing reputation and a supportive work environment. The role emphasizes teamwork, professional growth, and delivering outstanding service in a busy Honda service department.