Homeownership Sales Counselor - Affordable Housing

Austin Habitat For Humanity, Inc.; Austin (TX); On-site; USD 36,000 - 39,000; Full time

Job summary

Austin Habitat for Humanity, Inc. is seeking an Affordable Housing Sales & Client Advisor at the Austin ReStore Admin Office. The role focuses on educating applicants, promoting homeownership programs, and guiding clients through the homebuying process.

The candidate will manage a pipeline of prospective homebuyers, coordinate contracts, and ensure timely communication with lenders, title companies, and internal teams. Prior sales experience in real estate or housing programs is preferred.

Qualifications

• Residential real estate, homebuilding sales, mortgage lending, affordable housing, or customer success experience.
• Strong consultative sales skills.
• Excellent verbal and written communication.
• Ability to overcome objections professionally.
• Highly organized with strong attention to detail.
• Comfortable managing multiple clients simultaneously.
• Experience using CRM systems (Salesforce preferred).
• Experience with DocuSign, Microsoft Office, and Google Workspace.
• Knowledge of affordable housing, mortgage financing, or first-time homebuyer programs is preferred.
• Valid Texas driver s license and current auto liability insurance.

Responsibilities

• Serve as the primary contact for qualified applicants and guide them through homebuying steps.
• Maintain ongoing relationships with applicants and educate on program benefits.
• Coordinate home tours, contracts, and progress toward mortgage pre-qualification.
• Deliver exceptional customer service from qualification through closing.
• Collaborate with internal teams, lenders, title companies, and city partners.
• Represent Austin Habitat at open houses and community events.

Skills

Consultative sales

Verbal communication

Written communication

Objection handling

Organizational skills

Time management

Affordable housing knowledge

Tools

Salesforce

DocuSign

Microsoft Office

Google Workspace

Job description

Austin Habitat for Humanity, Inc. is seeking an Affordable Housing Sales & Client Advisor at the Austin ReStore Admin Office. The role focuses on educating applicants, promoting homeownership programs, and guiding clients through the homebuying process.

The candidate will manage a pipeline of prospective homebuyers, coordinate contracts, and ensure timely communication with lenders, title companies, and internal teams. Prior sales experience in real estate or housing programs is preferred.