Homeownership & Foreclosure Counselor

Boston Community Development, Inc.; Boston (MA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Competitive benefits

Job summary

Boston Community Development, Inc. seeks a Foreclosure Prevention Counselor to support MFSC’s Foreclosure Prevention Program in Mattapan.

The role responds to inquiries, conducts intake, counsels homeowners, develops resolution strategies, and coordinates outreach to ensure funder requirements are met. The ideal candidate has a High School diploma, 3–5 years in foreclosure prevention or housing counseling, and strong communication skills; bilingual in Haitian Creole or Spanish is a plus.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in Business, Human Services, or related field highly preferred.
• 3–5 years related experience required.
• Understanding of Foreclosure Prevention Field.
• Participation in Housing Counseling trainings required.
• Able to work evenings, weekends and attend trainings.
• Excellent organizational and written/oral communication skills.
• Experience in credit counseling and management, marketing and workshops preferred.
• Bilingual in Haitian Creole or Spanish preferred.

Responsibilities

• Serve as primary resource to MFSC’s Foreclosure Prevention Program.
• Conduct homeowner intake interviews, collect documents and assess financial situation.
• Enter, track and update homeowner information in funder’s database.
• Provide credit counseling and credit management to clients.
• Counsel homeowners to develop credible and realistic resolution strategies and action plans.
• Work with lending institutions to negotiate workout options.
• Prepare and send workout packages to lenders and follow up.
• Provide referral services and maintain updated resource lists.
• Establish relationships with lenders, servicers, real estate agents, attorneys and insurers.
• Coordinate outreach activities: letters, flyers, workshops, seminars and trainings.
• Collaborate with community groups to identify clients in need of services.
• Market the Foreclosure Prevention Program.
• Carry out reporting, invoicing, performance and compliance tasks as required by funder.
• Perform other related duties as required.

Skills

Foreclosure prevention

Credit counseling

Organizational skills

Communication skills

Outreach and workshop planning

Bilingual in Haitian Creole or Spanish

Education

High School Diploma or equivalent

Bachelor’s Degree in Business or Human Services

Job description

Boston Community Development, Inc. seeks a Foreclosure Prevention Counselor to support MFSC’s Foreclosure Prevention Program in Mattapan.

The role responds to inquiries, conducts intake, counsels homeowners, develops resolution strategies, and coordinates outreach to ensure funder requirements are met. The ideal candidate has a High School diploma, 3–5 years in foreclosure prevention or housing counseling, and strong communication skills; bilingual in Haitian Creole or Spanish is a plus.