Bilingual Housing Counselor - Homeownership & Foreclosure

Esperanza; Philadelphia (Philadelphia County); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & wellness benefits

Descrizione del lavoro

Esperanza in Philadelphia seeks a Housing Counselor to provide face-to-face counseling for low- to moderate-income families in pre-purchase, rental, mortgage delinquency, and post-purchase stages. The role involves creating and updating client files, preparing action plans, and following up with clients to ensure progress.

You will interact with mortgage servicers, Realtors, and landlords to obtain the best mortgage products and resources, and assist with DHCD Diversion Court sessions.

Competenze

• Minimum of two-year experience providing housing counseling.
• Fluency in English and Spanish is required.
• Ability to maintain client confidentiality and accurate records.
• Knowledge of Microsoft Office and client data systems preferred.

Mansioni

• Provide face-to-face housing counseling to low-to-moderate income clients in Pre-Purchase, Rental, Mortgage delinquency and post-Purchase.
• Create, maintain, and update client files regularly; prepare action plans and follow up.
• Interact with mortgage servicers, realtors, landlords to help clients access suitable products and resources.
• Maintain reports and participate in Diversion Court sessions; travel as needed.

Conoscenze

Housing counseling experience

Bilingual English/Spanish

Customer service

Communication & presentation

Descrizione del lavoro

Esperanza in Philadelphia seeks a Housing Counselor to provide face-to-face counseling for low- to moderate-income families in pre-purchase, rental, mortgage delinquency, and post-purchase stages. The role involves creating and updating client files, preparing action plans, and following up with clients to ensure progress.

You will interact with mortgage servicers, Realtors, and landlords to obtain the best mortgage products and resources, and assist with DHCD Diversion Court sessions.