Foreclosure Prevention Counselor

Boston Community Development, Inc.; Boston (MA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Competitive benefits

Job summary

Boston Community Development, Inc. seeks a Foreclosure Prevention Counselor to support MFSC’s Foreclosure Prevention Program in Mattapan.

The role responds to inquiries, conducts intake, counsels homeowners, develops resolution strategies, and coordinates outreach to ensure funder requirements are met. The ideal candidate has a High School diploma, 3–5 years in foreclosure prevention or housing counseling, and strong communication skills; bilingual in Haitian Creole or Spanish is a plus.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in Business, Human Services, or related field highly preferred.
• 3–5 years related experience required.
• Understanding of Foreclosure Prevention Field.
• Participation in Housing Counseling trainings required.
• Able to work evenings, weekends and attend trainings.
• Excellent organizational and written/oral communication skills.
• Experience in credit counseling and management, marketing and workshops preferred.
• Bilingual in Haitian Creole or Spanish preferred.

Responsibilities

• Serve as primary resource to MFSC’s Foreclosure Prevention Program.
• Conduct homeowner intake interviews, collect documents and assess financial situation.
• Enter, track and update homeowner information in funder’s database.
• Provide credit counseling and credit management to clients.
• Counsel homeowners to develop credible and realistic resolution strategies and action plans.
• Work with lending institutions to negotiate workout options.
• Prepare and send workout packages to lenders and follow up.
• Provide referral services and maintain updated resource lists.
• Establish relationships with lenders, servicers, real estate agents, attorneys and insurers.
• Coordinate outreach activities: letters, flyers, workshops, seminars and trainings.
• Collaborate with community groups to identify clients in need of services.
• Market the Foreclosure Prevention Program.
• Carry out reporting, invoicing, performance and compliance tasks as required by funder.
• Perform other related duties as required.

Skills

Foreclosure prevention

Credit counseling

Organizational skills

Communication skills

Outreach and workshop planning

Bilingual in Haitian Creole or Spanish

Education

High School Diploma or equivalent

Bachelor’s Degree in Business or Human Services

Job description

Foreclosure Prevention Counselor

Department: Community Coordination

Employment Type: Permanent - Full Time

Location: Mattapan

Compensation: $52,088 / year

Description

The Foreclosure Prevention Counselor will assist with the implementation and coordination of MFSC’s Foreclosure Prevention Program. He/She will be responsible to respond to all foreclosure assistance inquiries, conduct intake and assessment, counsel, develop resolution strategies. He/she will ensure program’s goals; objectives and outcomes are in compliance. Additionally, Foreclosure Prevention Counselor will organize outreach and marketing efforts to potential clients.

Key Responsibilities

• Serve as primary resource to MFSC’s Foreclosure Prevention Program;
• Conduct homeowner intake interviews, collect documents and assess homeowners’ financial situation;
• Enter, track and update homeowners’ information in funder’s database on a day to day basis;
• Provide credit counseling and credit management to clients;
• Counsel homeowners to develop credible and realistic resolution strategies and formulate action plans;
• Work with lending institutions to negotiate homeowners’ desired workout;
• Gather all necessary documents to complete a workout package to send to lender, follow-up on submitted package and update homeowners;
• Provide referral services that would assist homeownership and retention by preparing an up-to-date list of referral resources;
• Establish credible relationships with lenders, servicers, real estate agents, attorneys and mortgage insurance companies;
• Initiate/coordinate outreach activities by sending letters, flyers and planning workshops, seminars and trainings for homeowners;
• Work with community, civic, religious groups, etc. to identify clients in need of offered services;
• Market the Foreclosure Prevention Program;
• Carry out reporting, invoicing, performance and compliance activities as contractually required by funder;
• Perform other related duties as required.

Skills, Knowledge and Expertise

• Minimum of a High School Diploma or equivalent required. Bachelor’s Degree in Business, Human Services, or related field highly preferred.
• Minimum 3-5 years related experience required.
• Proven understanding of Foreclosure Prevention Field
• Previous participation in Housing Counseling and or Foreclosure Prevention trainings required.
• Must be able to work evenings, weekends, and attend overnight out-of-state trainings, seminars and workshops as necessary.
• Highly motivated and enthusiastic as the position requires a lot of tracking, follow-up and updating.
• Must have excellent organizational, written and oral communication skills, and ability to work efficiently and effectively with minimal supervision.
• Experience in credit counseling and management, marketing and effectively planning/ conducting workshops and seminars preferred.
• Bilingual in Haitian Creole or Spanish preferred.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.