Housing Counselor: Empowering Families to Secure Housing

Action for Boston Community Development, Inc.; Boston (MA); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Job summary

Action for Boston Community Development, Inc. (ABCD) Boston-area agency seeks a Housing Counselor to provide housing counseling services and Emergency Assistance for City of Boston residents.

The role supports families to prevent homelessness through information, intake, referrals and shelter coordination. Through our Boston and Malden offices, the Housing and Homelessness Prevention Department assists clients in navigating subsidized housing processes while maintaining a caseload and delivering

Qualifications

• Minimum of a high school diploma or equivalent with up to 12 months of social services experience required.
• Ability to possess Housing Counselor Certification or be willing to become Housing Counseling certified within 6 months of employment is required.
• A Bachelor’s degree is preferred.

Responsibilities

• Triage, assist and provide housing related information, guidance and referrals.
• Provide biweekly outreach and support until housing is secured.
• Quarterly stabilization support for 12 months to ensure housing remains secure.
• Maintain a caseload of up to 30 at risk households at one time and 15 stabilization cases.
• Conduct intake & assessments on clients referred and or walking into the housing department.
• Complete all necessary steps to assist emergency cases in securing shelter.
• Respond to referred Homelessness Prevention households within 2 business days.
• Respond to Emergency Assistance referred cases.
• Provide transportation to shelter/scattered site or hotel when needed
• Assist clients with the application process, obtaining housing and other housing resources.
• Refers clients to resources to help sustain housing i.e.: childcare, education, job-training, financial literacy, fuel assistance, weatherization, food, furniture, clothing, transportation, legal referrals, medical care, counseling, parenting skills and other services in their community which impact on their ability to obtain or maintain permanent housing.
• Participates in weekly case reviews.
• Provides weekly and monthly reports.
• Ensure accurate input in all relevant and required data systems
• Perform other related duties as assigned from time to time.

Skills

Communication skills

Bilingual: Spanish and Haitian Creole

Cultural sensitivity

Adaptability / flexible evenings

Education

High school diploma or equivalent

Bachelor's degree preferred

Housing Counselor Certification within 6 months

Job description

Action for Boston Community Development, Inc. (ABCD) Boston-area agency seeks a Housing Counselor to provide housing counseling services and Emergency Assistance for City of Boston residents.

The role supports families to prevent homelessness through information, intake, referrals and shelter coordination. Through our Boston and Malden offices, the Housing and Homelessness Prevention Department assists clients in navigating subsidized housing processes while maintaining a caseload and delivering