Homeowners' Lounge Attendant

Alterra Mountain Company; Northern (KY); Hybrid; USD 28,000 - 32,000; Part time

Benefits offered by this job

Free lift access

IKON pass discounts

Discounted golf & fitness

401(k) plan with company match

Paid parental leave

Paid sick time

Job summary

Alterra Mountain Company’s Stratton property is seeking a Homeowners’ Lounge Attendant to create a welcoming, comfortable environment for Stratton homeowners and guests. The Attendant supports daily operation, cleanliness, and lounge presentation while serving as the information point for resort details and lounge access.

This part-time seasonal role offers a starting wage of $20 per hour, with ongoing recruitment through December.

Qualifications

• Previous customer service experience
• Strong communication and customer-service skills
• Previous front desk experience, preferred
• Ability to stand for extended periods of time
• Ability to lift up to 40lbs on a regular and repeating basis

Responsibilities

• Extend a warm and friendly greeting to all arriving and departing guests/owners
• Maintain a clean, comfortable, and inviting lounge environment throughout the day
• Respond to homeowner questions and concerns professionally, seeking assistance or escalating issues when appropriate
• Build positive relationships with homeowners through friendly interactions, attentive service, and a welcoming demeanor
• Additional duties as assigned

Skills

Customer service

Communication

Front desk experience

Job description

## Homeowners' Lounge AttendantApply: Stratton, VT: Posted Today: JR136202SeasonalAt Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be *A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES*. **BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?**Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).* Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts* Free or discounted multi-resort dependent season passes* Free or discounted IKON pass* Discounted golf & fitness center memberships* Employee childcare rates & discounted seasonal programs* Retail + F&B discounts* Friends & family tickets* Onsite medical clinic* Medical, dental, vision, life, disability, EAP, HSAs, & FSAs* 401(k) plan with company match* Discounted tuition plan* Paid parental leave* Paid sick time, FTO, VacationAdditional perks & benefits for year round employees**POSITION SUMMARY**The Homeowners’ Lounge Attendant helps create a welcoming, comfortable, and well-maintained environment for Stratton homeowners and their guests. This position creates a welcoming environment while supporting the daily operation, cleanliness, and presentation of the private Homeowners’ Lounge. The Attendant serves as a point of contact for general resort information, monitors lounge access, and helps ensure a positive and consistent experience for those using the space. This is a part-time seasonal role with a starting wage of $20 an hourRecruitment for this role will be ongoing through December. **ESSENTIAL DUTIES*** Extend a warm and friendly greeting to all arriving and departing guests/owners* Maintain a clean, comfortable, and inviting lounge environment throughout the day, including clearing and cleaning tables, tidying common areas, and restocking supplies* Respond to homeowner questions and concerns professionally, seeking assistance or escalating issues when appropriate* Build positive relationships with homeowners through friendly interactions, attentive service, and a welcoming demeanor* Additional duties as assigned **QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS*** Previous customer service experience* Strong communication and customer-service skills* Previous front desk experience, preferred* Ability to stand for extended periods of time* Ability to lift up to 40lbs on a regular and repeating basis **PHYSICAL DEMANDS AND WORKING CONDITIONS**This position may be required to work evenings, weekends and holidays.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.