Homeowner Services & Office Coordinator

Habitat for Humanity Williamson-Maury; Tennessee; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off

Job summary

Habitat for Humanity Williamson-Maury (HFHWM) is a faith-based nonprofit housing ministry partnering with families to build affordable homes in Tennessee. The Office & Homeowner Services Coordinator will be the welcoming face of HFHWM, providing essential administrative and homeowner services support across the organization.

The role acts as the central hub for daily operations, handling records, communications, and underwriting/compliance activities while delivering an exceptional experience to

Qualifications

• Two or more years of experience in office management, administrative coordination, customer service, or nonprofit operations.
• Excellent organizational and time management skills with strong attention to detail.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and Salesforce preferred.
• Ability to manage multiple priorities and maintain confidentiality.

Responsibilities

• Serve as the first point of contact, greet visitors, answer phones, and provide program information.
• Coordinate mail, email, inventory, supplies, and office maintenance; support staff calendars.
• Coordinate administrative communications between departments to move projects forward.
• Assist with board meeting preparation, minutes, and event logistics.
• Maintain homeowner records from application through post-closing, ensuring compliance.

Skills

Office management

Customer service

Communication skills

Microsoft Office

Salesforce

Tools

Salesforce

Office equipment

Job description

Habitat for Humanity Williamson-Maury (HFHWM) is a faith-based nonprofit housing ministry partnering with families to build affordable homes in Tennessee. The Office & Homeowner Services Coordinator will be the welcoming face of HFHWM, providing essential administrative and homeowner services support across the organization.

The role acts as the central hub for daily operations, handling records, communications, and underwriting/compliance activities while delivering an exceptional experience to