HOA & Homeowner Experience Coordinator

Habitat; Clearwater, Northern (FL, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Habitat for Humanity is seeking an Office and HOA Coordinator to support homeowners by managing payments, responding to needs, and coordinating resources with affiliate departments. The role represents Habitat at HOA meetings and strengthens community engagement through proactive communication and relationship-building.

The position requires strong organization, confidentiality, and the ability to work with diverse homeowner populations, with bilingual Spanish being a plus.

Qualifications

• Strong communication and customer service skills are required.
• Detail-oriented with the ability to organize priorities and multi-task.
• Proficiency with Microsoft Word, Excel, Outlook, and other basic office applications.

Responsibilities

• Serve as a welcoming point of contact for homeowners and respond to questions, concerns, and requests for support.
• Plan outreach and activities to encourage homeowner participation in Habitat programs, events, volunteer opportunities, and community leadership.
• Process homeowner payments accurately and promptly in the appropriate systems and respond to questions.
• Prepare monthly reports summarizing homeowner engagement, successes, concerns, needs, and follow-up actions.

Skills

Communication skills

Organization

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

Associate or bachelor’s degree preferred

Job description

Habitat for Humanity is seeking an Office and HOA Coordinator to support homeowners by managing payments, responding to needs, and coordinating resources with affiliate departments. The role represents Habitat at HOA meetings and strengthens community engagement through proactive communication and relationship-building.

The position requires strong organization, confidentiality, and the ability to work with diverse homeowner populations, with bilingual Spanish being a plus.