Homeowner Experience & HOA Operations Coordinator

Habitat for Humanity Tampa Bay Gulfside; Clearwater (FL); On-site; USD 38,000 - 58,000; Full time

Job summary

Habitat for Humanity Tampa Bay Gulfside is seeking an Office and HOA Coordinator to support long-term homeowner success by managing payments, responding to homeowner needs, coordinating resources, and strengthening community engagement.

You will act as a liaison between homeowners and affiliate departments, represent Habitat at HOA meetings, monitor trends, and prepare monthly reports, while maintaining confidentiality and professionalism.

Qualifications

• Associate or bachelors degree preferred.
• Fluent written and spoken English; bilingual Spanish is a plus.
• Proficiency with Microsoft Word, Excel, Outlook and other basic office applications.

Responsibilities

• Serve as a welcoming point of contact for homeowners and respond to questions, concerns, and requests for support.
• Build ongoing relationships with homeowner families through regular communication and recognition of milestones.
• Coordinate with affiliate departments and community partners to connect homeowners with information and resources.
• Plan outreach and activities to encourage homeowner participation in Habitat programs and events.
• Represent Habitat for Humanity at homeowners association meetings and community events.
• Process homeowner payments accurately and respond to payment questions in a professional manner.

Skills

Verbal communication

Written communication

English fluency

Customer service

Education

Associate or bachelors degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Habitat for Humanity Tampa Bay Gulfside is seeking an Office and HOA Coordinator to support long-term homeowner success by managing payments, responding to homeowner needs, coordinating resources, and strengthening community engagement.

You will act as a liaison between homeowners and affiliate departments, represent Habitat at HOA meetings, monitor trends, and prepare monthly reports, while maintaining confidentiality and professionalism.