Homeowner Experience Liaison

Southern Holiday Homes; Santa Rosa Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Opportunities for growth

Job summary

Southern Holiday Homes is seeking a Homeowner Liaison to ensure exceptional support for homeowners in Santa Rosa Beach, Florida. In this full-time, on-site role, you will be the primary contact for owners, coordinating with internal teams to address needs and maintain records. Ideal candidates will have 1–3 years of customer service or property management experience, excellent communication skills, and a proactive approach to resolving issues. We offer competitive salaries, growth opportunities, and a collaborative team environment.

Qualifications

• 1–3 years of experience in customer service, hospitality, or property management preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities

• Serve as primary point of contact for homeowners regarding reservations, property updates, and special requests.
• Coordinate with internal teams to address homeowner needs promptly.
• Maintain accurate records of homeowner communications and requests.

Skills

Customer service

Excellent verbal communication

Organizational skills

Tech-savvy

Team-oriented

Tools

Property management software

Job description

Southern Holiday Homes is seeking a Homeowner Liaison to ensure exceptional support for homeowners in Santa Rosa Beach, Florida. In this full-time, on-site role, you will be the primary contact for owners, coordinating with internal teams to address needs and maintain records. Ideal candidates will have 1–3 years of customer service or property management experience, excellent communication skills, and a proactive approach to resolving issues. We offer competitive salaries, growth opportunities, and a collaborative team environment.