Homeless Services Case Manager: Housing Advocate

Central Arizona Shelter Services, Inc.; Phoenix (AZ); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Central Arizona Shelter Services, Inc. seeks a Case Manager to work directly with individuals experiencing homelessness. You will assess needs, create case plans, and connect clients to housing, health, and support services using a trauma-informed, client-centered approach.

You will coordinate referrals, document in HMIS, advocate for clients, and collaborate with housing providers to secure stable placements while supporting job readiness and benefits access.

Qualifikationen

• Advanced written, verbal, and interpersonal communication skills.
• Ability to assess complex situations and make client-centered decisions under pressure.
• Strong organizational and case management skills with attention to documentation.
• Ability to maintain professionalism and composure while managing crisis situations.
• Commitment to a solution-focused, outcomes-driven approach and client success.

Aufgaben

• Assess client needs and orient individuals to the program; develop individualized case plans aligned with Social Determinants of Health.
• Provide referrals and guidance to support progress toward goals; update case plans as progress or needs change.
• Conduct follow-up meetings, monitor progress, and facilitate access to essential services and housing.
• Enter client information into HMIS promptly and maintain accurate notes; support housing placements and job readiness.

Kenntnisse

Advanced communication

Client-centered decisions

Organization & documentation

Crisis management

Team collaboration

Ausbildung

Associate’s degree in social/behavioral science

Tools

Word

Excel

Outlook

HMIS

Jobbeschreibung

Central Arizona Shelter Services, Inc. seeks a Case Manager to work directly with individuals experiencing homelessness. You will assess needs, create case plans, and connect clients to housing, health, and support services using a trauma-informed, client-centered approach.

You will coordinate referrals, document in HMIS, advocate for clients, and collaborate with housing providers to secure stable placements while supporting job readiness and benefits access.