Home Care Office Manager - Client & Caregiver Coordinator

Always Family HomeCare; Vienna (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary range 40K–60K

Referral bonus program

Paid time off

Performance-based raises

Opportunities for advancement

Job summary

Always Family HomeCare seeks an Office Manager to oversee daily coordination between clients and caregivers. You will manage inquiries, schedule visits, and maintain accurate records, acting as the first point of contact for new clients and caregivers with a focus on integrity and customer care.

The ideal candidate will bring home health office administration and HR experience, with excellent English communication and the ability to work independently in a growing company.

Qualifications

• Bachelor Degree and 2 years of related Office Manager experience in a health care setting (or Associate Degree with demonstrated experience).
• Experience with home or home health care coordination, office administration, and human resources.
• Demonstrated ability to quickly establish rapport with both clients and caregivers.
• Familiarity with ERM systems.

Responsibilities

• Maintain daily integrity of home care services and coordinate caregiver staffing.
• Handle client inquiries and communicate effectively to ensure requests are met.
• Coordinate in-home visits for prospective clients and maintain caregiver and client records.
• Proactively communicate schedule changes to clients and caregivers.
• Supervise caregivers, screen applicants, and manage orientation processes.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Education

Bachelor's degree in a health-related field

Associate degree with relevant experience

Tools

ERM systems

Job description

Always Family HomeCare seeks an Office Manager to oversee daily coordination between clients and caregivers. You will manage inquiries, schedule visits, and maintain accurate records, acting as the first point of contact for new clients and caregivers with a focus on integrity and customer care.

The ideal candidate will bring home health office administration and HR experience, with excellent English communication and the ability to work independently in a growing company.