Homecare Intake Coordinator - Michigan Home Help Program

Tradition Homecare - NY; New York (NY); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Tradition Home Health Care in Brooklyn, NY is seeking a dedicated Homecare Intake Coordinator to manage the intake process for the Michigan Home Help Program, connecting clients with essential home-based care services.

You will serve as the primary point of contact for clients and families, verify eligibility and documentation, and collaborate with Medicaid representatives to obtain approvals. Join a compassionate team focused on accurate, compliant onboarding.

Qualifications

• Experience in homecare, home health, or healthcare intake coordination preferred.
• Familiarity with the Michigan Home Help Program or Medicaid home care programs is a strong plus.
• Strong organizational skills with the ability to manage multiple cases concurrently.
• Excellent verbal and written communication skills.
• Proficiency with electronic health records (EHR) or intake management software.
• Detail-oriented with a commitment to accuracy in documentation and compliance.
• Compassionate, patient-focused attitude with strong customer service skills.

Responsibilities

• Coordinate and process new client intake for the Michigan Home Help Program.
• Collect and verify client eligibility, documentation, and authorization requirements.
• Serve as the primary contact for clients, families, and referral sources during intake.
• Communicate with Medicaid/state program representatives to facilitate approvals and authorizations.
• Maintain accurate client records in the intake management system.
• Collaborate with care coordinators, schedulers, and clinical staff to ensure seamless onboarding.
• Follow up on pending cases and resolve intake-related issues promptly.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Healthcare intake coordination

Tools

EHR software

Intake management software

Job description

Benefits:

• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About the Role:

Tradition Home Health Care in Brooklyn, NY is looking for a dedicated Homecare Intake Coordinator to manage the intake process for the Michigan Home Help Program. This is an exciting opportunity to play a vital role in connecting clients with the home-based care services they need, making a real difference in people's lives every day.

Responsibilities:

• Coordinate and process new client intake for the Michigan Home Help Program
• Collect and verify client eligibility, documentation, and authorization requirements
• Serve as the primary point of contact for clients, families, and referral sources during the intake process
• Communicate with Medicaid/state program representatives to facilitate approvals and authorizations
• Maintain accurate and up-to-date client records in the intake management system
• Collaborate with care coordinators, schedulers, and clinical staff to ensure seamless onboarding
• Follow up on pending cases and resolve intake-related issues in a timely manner

Requirements:

• Prior experience in homecare, home health, or healthcare intake coordination preferred
• Familiarity with the Michigan Home Help Program or Medicaid home care programs is a strong plus
• Strong organizational skills with the ability to manage multiple cases simultaneously
• Excellent verbal and written communication skills
• Proficiency in electronic health records (EHR) or intake management software
• Detail-oriented with a commitment to accuracy in documentation and compliance
• Compassionate, patient-focused attitude with strong customer service skills

About Us:

Tradition Home Health Care is a trusted provider of home-based care services headquartered in Brooklyn, NY, committed to delivering compassionate, high-quality care to clients and their families. Our clients rely on us for personalized support that allows them to live safely and independently at home. We pride ourselves on fostering a collaborative, mission-driven work environment where every team member is valued and empowered to grow.