HOMECARE DOCUMENT SPECIALIST/PORTAL MANAGER

Liberty Health; Kirkland (NC); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Liberty Home Care and Hospice is seeking a detail-oriented Homecare Document Specialist/Portal Manager to oversee portal referrals and collect documents for Face to Face requirements. You will coordinate with care liaisons and ensure timely uploads to the Liberty EMR.

This role blends administrative precision with healthcare documentation workflow in a hybrid setting. Ideal candidates bring experience in home health or related services, strong communication, and the ability to handle multiple

Qualifications

• Must be a high school graduate or equivalent.
• Two years’ experience in home health, hospitals, HMOs, hospice, or related fields preferred.
• Must have working knowledge of home health Medicare, including Face to Face requirements.
• Strong communication, organizational, and time management skills.
• Attention to detail and problem-solving abilities.
• Basic computer skills and proficiency with Microsoft products; keyboard and mouse use.
• Able to access and retrieve medical record information via electronic portals.
• Experience with TEAMS phone systems and professional telephone etiquette.
• Professional interaction with all internal and external customers.

Responsibilities

• Monitor assigned portals for new referrals.
• Collect documents for Face to Face requirements from referrals and sources, including online EMR portals.
• Review documents to ensure compliance with Review Choice Demonstration.
• Coordinate with Homecare Liaisons to obtain required documents.
• Ensure documents are saved and uploaded to the Liberty EMR in a timely manner.

Education

High school diploma or equivalent

Tools

Microsoft Teams

EMR portals

Job description

HOMECARE DOCUMENT SPECIALIST/PORTAL MANAGER

Liberty Home Care and Hospice

Managerial/Administrative

Full Time , M-F, 9-6 Hybrid Schedule with rotating weekends and holidays.

Posted 08/13/2026

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We are currently seeking an experienced:

HOMECARE DOCUMENT SPECIALIST/PORTAL MANAGER

JOB SUMMARY:

• Monitor assigned portals for new referrals.
• Collect documents for Face to Face requirements from referral information and/or referral sources including online EMR portals.
• Review collected documents to ensure they meet the requirement for Review Choice Demonstration.
• Coordinate with Homecare Liaisons to collect required documents.
• Ensures documents are saved and uploaded to the Liberty EMR in a timely manner.

JOB REQUIREMENTS:

• Must be a high school graduate or equivalent.
• Two years’ experience working with home health, hospitals, physicians, HMOs, hospice, outpatient services or social services concerning public relations or office procedures, preferred
• Must possess a working knowledge of home health Medicare services, specifically to include Face to Face requirements.
• Demonstrate strong communication, organizational, and time management skills.
• Demonstrate attention to detail and problem-solving skills.
• Must have basic computer skills in use of Microsoft products and the ability to use a keyboard and mouse.
• Able to utilize electronic record portals to access and retrieve medical record information.
• Utilize phone systems including TEAMS phones with excellent telephone etiquette.
• Must interact professionally with all customers both internal and external.