Homecare Document & Portal Specialist

Liberty Healthcare Management; Wilmington (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Liberty Healthcare Management in Wilmington, NC seeks a Homecare Document Specialist/Portal Manager to monitor portals for new referrals, collect and review documents for Face to Face requirements, and coordinate with Homecare Liaisons.

You will ensure documents are saved and uploaded to the Liberty EMR in a timely manner and interact professionally with internal and external customers.

Qualifications

• High school diploma or equivalent.
• Two years’ experience in home health, hospitals, physicians, HMOs, hospice, or related social services.
• Working knowledge of home health Medicare services, including Face to Face requirements.
• Strong communication, organizational, and time-management skills.
• Attention to detail and problem-solving abilities.
• Basic computer skills with Microsoft Office; proficient keyboard and mouse.
• Ability to access and retrieve medical record information via electronic record portals.
• Experience using TEAMS phone system and professional telephone etiquette.
• Professional interaction with internal and external customers.

Responsibilities

• Monitor assigned portals for new referrals.
• Collect documents for Face to Face requirements from referral information and/or referral sources including online EMR portals.
• Review collected documents to ensure they meet the requirement for Review Choice Demonstration.
• Coordinate with Homecare Liaisons to collect required documents.
• Ensure documents are saved and uploaded to the Liberty EMR in a timely manner.

Skills

Communication

Organization

Time management

Attention to detail

Problem solving

Customer service

TEAMS

Education

High school diploma

Tools

Microsoft Office

EMR portals

Job description

Liberty Healthcare Management in Wilmington, NC seeks a Homecare Document Specialist/Portal Manager to monitor portals for new referrals, collect and review documents for Face to Face requirements, and coordinate with Homecare Liaisons.

You will ensure documents are saved and uploaded to the Liberty EMR in a timely manner and interact professionally with internal and external customers.