LPN Central Intake Specialist – Home Health Coordinator

Liberty Healthcare Management; Wilmington (NC); On-site; USD 46,000 - 58,000; Full time

Job summary

Liberty Home Care in Wilmington, NC seeks a dedicated Central Intake Specialist - LPN to join the team on a full-time basis. You will manage intake and documentation of referrals and orders across branches using the EMR system, ensuring accurate data and compliance across the network.

You will promote appropriate home health services, explain policies, coordinate services, and support patients and staff with clear, professional communication daily.

Qualifications

• Requires LPN with current state licensure and successful completion of nursing education from an approved school of nursing.
• Prefer home health experience or professional nursing experiences across varied clinical settings.
• Must have excellent interpersonal and oral communication skills, especially listening and telephone skills.
• Broad nursing knowledge base and ability to read and interpret guidelines, policies, and procedures.
• Basic computer skills and the ability to use a keyboard; CPR certification required with 16 hours CE annually.

Responsibilities

• Intake and documentation of referrals for all branches utilizing the EMR system.
• Intake and documentation of orders for all branches utilizing the EMR system.
• Promote the delivery of appropriate home health services by acting as a resource for the public.
• Assist in identifying resources and explaining agency policies, procedures, and third party pay source coverage/reimbursement guidelines.
• Coordinate all services ordered.
• Demonstrate effective communication skills with all internal and external customers.

Skills

Interpersonal communication

Telephone communication

Nursing knowledge

Reading and interpreting policies

EMR system usage

Education

LPN/LVN license

Tools

EMR system

Job description

Liberty Home Care in Wilmington, NC seeks a dedicated Central Intake Specialist - LPN to join the team on a full-time basis. You will manage intake and documentation of referrals and orders across branches using the EMR system, ensuring accurate data and compliance across the network.

You will promote appropriate home health services, explain policies, coordinate services, and support patients and staff with clear, professional communication daily.