Homecare Care Coordinator /Intake Coordinator

hce-careers; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Company car

Free uniforms

Health insurance

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

hce-careers in Philadelphia, PA is seeking a motivated Case Manager with homecare office experience to provide clerical and administrative support, coordinate intakes and enrollments, and help ensure smooth office operations.

The role also involves scheduling, creating care plans, handling client communications, and outreach to onboard new clients, with PA Enrollment Broker experience (Maximus) highlighted as essential.

Qualifications

• High school diploma or GED required.
• Experience as an Office Coordinator in a Homecare office or similar positions preferred.
• Must have PA Enrollment Broker Experience (Maximus).
• Familiarity with printers, fax machines, and standard office equipment.
• Excellent computer skills with Microsoft Word, Outlook, and PowerPoint.

Responsibilities

• Develop, update, and maintain relevant office procedures.
• Create and maintain an organized filing system.
• Greet and assist clients as they arrive; answer incoming calls and route them appropriately.
• Create schedules for employees and maintain a calendar.
• Write emails, memos, and letters and distribute them appropriately.
• Create Care Plans for Participants.
• Schedule and coordinate enrollments and intakes for clients.
• Conduct In Home Visits for Participants.
• Address and resolve participants' concerns professionally.
• Conduct community outreach for onboarding new clients.

Skills

MS Office

Time management

Communication skills

Administrative support

Education

High school diploma/GED

Tools

Microsoft Word

Outlook

PowerPoint

Job description

Benefits

• 401(k) matching
• Company car
• Free uniforms
• Health insurance

Location: Philadelphia PA Must Have Reliable Vehicle Transportation

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a motivated and outgoing Case Manager That has experience in the homecare office setting to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. You will also be responsible for going out to do intakes and enrollments. Must Have PA Enrollment Brooker Experience (Maximus). Your responsibilities will also be assisting with scheduling employees for client. Create Care Plans for all clients, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

• Develop, update, and maintain relevant office procedures
• Create and maintain an organized filing system
• Greet and assist clients as they arriveAnswer incoming phone calls and route them to the appropriate person
• Create Schedules for employees and maintain a calendar.
• Write emails, memos, and letters and distribute them appropriately.
• Create Care Plans for Participants
• Schedule and Coordinate enrollments and intakes for clients
• In Home Visits for Participants
• Address and resolve participants' concerns with a professional attitude.
• Community Outreach for Onboarding New clients

Qualifications

• High school diploma/GED required administrative training is preferred.
• Previous experience as an Office Coordinator in a Homecare office or similar positions
• Must Have PA Enrollment Brooker Experience. (Maximus).
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects
• Must have a valid PA/DL