Homecare Agency Case Coordinator

Doc Love Homecare LLC; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Free uniforms

Health insurance

Paid time off

Competitive Compensation

Career Growth Opportunities

Job summary

Freedom Home Care LLC is seeking a motivated Case Manager in Philadelphia to provide clerical and administrative support in the homecare office setting. The role involves scheduling clients, creating care plans, and conducting intakes. Ideal candidates should possess organizational and communication skills, with a strong knowledge of homecare procedures.

Applicants should have a high school diploma or GED, and prior experience in a similar role. Must have valid transportation and PA Enrollment Broker experience (Maximus).

Qualifications

• High school diploma/GED required; administrative training preferred.
• Previous experience as an Office Coordinator in a Homecare office or similar positions.
• Must have PA Enrollment Broker experience (Maximus).
• Familiarity with standard office equipment such as printers and fax machines.
• Excellent computer skills and knowledge of Microsoft Office.
• Highly organized with excellent time management skills and the ability to prioritize projects.
• Must have a valid PA driver's license.

Responsibilities

• Develop, update, and maintain relevant office procedures.
• Create and maintain an organized filing system.
• Greet and assist clients as they arrive.
• Answer incoming phone calls and route them to the appropriate person.
• Create schedules for employees and maintain a calendar.
• Write emails, memos, and letters and distribute them appropriately.
• Create care plans for participants.
• Schedule and coordinate enrollments and intakes for clients.
• Conduct in-home visits for participants.
• Address and resolve participants' concerns with a professional attitude.
• Conduct community outreach for onboarding new clients.

Skills

Organizational skills

Communication skills

Time management

Computer skills

Education

High school diploma/GED

Administrative training

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Benefits

• 401(k) matching
• Company parties
• Free uniforms
• Health insurance
• Paid time off
• Competitive Compensation
• Career Growth Opportunities

Location

Philadelphia PA - Must have reliable vehicle transportation.

Job Summary

We are seeking a motivated and outgoing Case Manager that has experience in the homecare office setting to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. You will also be responsible for going out to do intakes and enrollments. Must have PA Enrollment Broker experience (Maximus). Your responsibilities will also be assisting with scheduling employees for clients, creating care plans for all clients, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

• Develop, update, and maintain relevant office procedures
• Create and maintain an organized filing system
• Greet and assist clients as they arrive
• Answer incoming phone calls and route them to the appropriate person
• Create schedules for employees and maintain a calendar
• Write emails, memos, and letters and distribute them appropriately
• Create care plans for participants
• Schedule and coordinate enrollments and intakes for clients
• In‑home visits for participants
• Address and resolve participants' concerns with a professional attitude
• Community outreach for onboarding new clients

Qualifications

• High school diploma/GED required; administrative training preferred
• Previous experience as an Office Coordinator in a Homecare office or similar positions
• Must have PA Enrollment Broker experience (Maximus)
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects
• Must have a valid PA/DL