Case Manager Assistant Must Have Experience

Freedom Home Care LLC; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company car

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A homecare services provider in Philadelphia is seeking a motivated Case Manager with experience in the homecare office setting to join their team. The ideal candidate will provide administrative support, conduct intakes, assist in scheduling, and create care plans. Excellent organizational and communication skills are essential. Candidates must have PA Enrollment Broker Experience (Maximus) and a valid PA driver's license. This role offers competitive compensation and various employee benefits including health insurance and paid time off.

Qualifications

• Experience as an Office Coordinator in a Homecare office.
• Must have PA Enrollment Broker Experience (Maximus).
• Familiarity with standard office equipment like printers and fax machines.

Responsibilities

• Develop, update, and maintain relevant office procedures.
• Create and maintain an organized filing system.
• Greet and assist clients as they arrive.
• Answer incoming phone calls and route them appropriately.
• Create schedules for employees and maintain a calendar.
• Write emails, memos, and letters.
• Create care plans for participants.
• Schedule and coordinate enrollments and intakes for clients.
• Conduct in-home visits for participants.
• Address and resolve participants' concerns professionally.
• Engage in community outreach for onboarding new clients.

Skills

Organizational skills

Verbal communication

Written communication

Time management

Education

High school diploma/GED

Administrative training

Tools

Microsoft Word

Outlook

PowerPoint

Job description

Benefits

• Company car
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Location: Philadelphia, PA. Must Have Reliable Vehicle Transportation.

Job Summary

We are seeking a motivated and outgoing Case Manager that has experience in the homecare office setting to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. You will also be responsible for going out to do intakes and enrollments. Must Have PA Enrollment Broker Experience (Maximus). Your responsibilities will also be assisting with scheduling employees for clients, creating care plans for all clients, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

• Develop, update, and maintain relevant office procedures
• Create and maintain an organized filing system
• Greet and assist clients as they arrive
• Answer incoming phone calls and route them to the appropriate person
• Create Schedules for employees and maintain a calendar
• Write emails, memos, and letters and distribute them appropriately
• Create Care Plans for Participants
• Schedule and Coordinate enrollments and intakes for clients
• In Home Visits for Participants
• Address and resolve participants\' concerns with a professional attitude
• Community Outreach for Onboarding New clients

Qualifications

• High school diploma/GED; administrative training is preferred
• Previous experience as an Office Coordinator in a Homecare office or similar position
• Must Have PA Enrollment Broker Experience. (Maximus)
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects
• Must have a valid PA Driver’s License