Homebuying Experience Advisor

Banner Built Homes; Tullahoma (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Banner Built Homes in Tullahoma, Tennessee is seeking a New Home Counselor to enhance the home buying experience. As the face of the company, you will guide buyers through the purchasing process, from initial contact to move-in day. This role is ideal for motivated individuals who are organized, tech-comfortable, and can communicate effectively. The position emphasizes relationship building and ensuring customer satisfaction, making their home buying journey straightforward and enjoyable.

Qualifications

• You should live by the value of Getting Better Everyday.
• Can manage multiple buyers, details, and deadlines without losing track.
• Can use digital tools to manage leads and keep buyers informed.
• Can explain complex things in simple, friendly language.
• Likes learning new ways to improve processes and grow skills.
• Shows up with energy, empathy, and reliability every day.

Responsibilities

• Welcome visitors and assist them in visualizing their new home.
• Lead guided home tours, focusing on comfort and design benefits.
• Help customers personalize their home using design software.
• Guide buyers through the purchase process from start to finish.
• Provide regular updates during construction for buyer peace of mind.
• Celebrate move-in day with thoughtful gestures.
• Encourage referrals through relationship building.
• Utilize CRM tools to track leads and follow up consistently.

Skills

Motivated & Self Driven

Organized

Tech-comfortable

Clear communicator

Curious and coachable

Positive and professional

Tools

CRM tools

Design software

Job description

Banner Built Homes in Tullahoma, Tennessee is seeking a New Home Counselor to enhance the home buying experience. As the face of the company, you will guide buyers through the purchasing process, from initial contact to move-in day. This role is ideal for motivated individuals who are organized, tech-comfortable, and can communicate effectively. The position emphasizes relationship building and ensuring customer satisfaction, making their home buying journey straightforward and enjoyable.