Homebuyer Experience Consultant

Lennar; Melbourne (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Adoption assistance

Vacation time

Holiday and sick leave

Referral bonus

Home purchase discounts

Job summary

Lennar is seeking a New Home Consultant to guide homebuyers through the purchasing process from initial engagement to closing. You will generate, process, and close home sales via self-generated or referred leads, using Lennar’s selling philosophy and maintaining accurate communication records throughout the customer journey.

Regularly visit model homes and Welcome Home Centers to assess inventory and assist buyers.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 1–3 years of experience in new home sales, real estate, or related field.
• Proven ability to build relationships and close sales.

Responsibilities

• Engage visitors, establish relationships, and determine home buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
• Provide consistent and timely follow-through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
• Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company-designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Skills

Sales experience

Relationship building

Communication skills

Organization

Self-motivation

Education

High school diploma

College degree preferred

Tools

Microsoft Office

CRM software

Job description

Lennar is seeking a New Home Consultant to guide homebuyers through the purchasing process from initial engagement to closing. You will generate, process, and close home sales via self-generated or referred leads, using Lennar’s selling philosophy and maintaining accurate communication records throughout the customer journey.

Regularly visit model homes and Welcome Home Centers to assess inventory and assist buyers.