Homebuyer Experience Consultant

Lennar; Decatur (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) Company Match up to 5%

Paid parental leave

Education Assistance Program

Vacation and holiday leave

Job summary

Lennar is seeking a New Home Consultant to guide homebuyers through the purchasing process, from initial engagement to closing. You will apply proactive sales techniques, manage relationships, and leverage local market knowledge to deliver a smooth buyer journey.

Join a Fortune 500® homebuilder known for quality and customer service, with opportunities for growth, comprehensive benefits, and a collaborative team in Decatur, Alabama.

Qualifications

• High school diploma or equivalent required; college degree and real estate license preferred.
• Minimum of 1-3 years of experience in new home sales, real estate, or related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self-motivated with a results-driven mindset and ability to work independently.

Responsibilities

• Engage visitors, establish relationships, and determine their home buying needs using Lennar's selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
• Provide consistent and timely follow-through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
• Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company-designed tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Skills

Sales experience

Customer relationship management

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Real estate license preferred

Tools

CRM software

Microsoft Office

Job description

Lennar is seeking a New Home Consultant to guide homebuyers through the purchasing process, from initial engagement to closing. You will apply proactive sales techniques, manage relationships, and leverage local market knowledge to deliver a smooth buyer journey.

Join a Fortune 500® homebuilder known for quality and customer service, with opportunities for growth, comprehensive benefits, and a collaborative team in Decatur, Alabama.