Staybridge Suites Midland - Front Desk Supervisor

Aimbridge-Hospitality; Midland (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term Disability

Long-Term Disability

Term Life and AD&D

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Job summary

Aimbridge Hospitality is seeking a Front Desk Supervisor at Staybridge Suites Midland to lead the guest experience and front desk team. You will ensure smooth check-ins and check-outs, handle VIP requests, and manage reservations with a focus on service excellence.

The role requires 2–3 years in a hotel setting, supervisory experience, and a valid driver’s license. Daily Pay, comprehensive benefits, and a supportive team environment are offered.

Qualifications

• High school diploma or equivalent is required.
• 2–3 years of progressive hotel/related experience is required.
• Supervisory experience is preferred.
• Valid driver’s license is required.
• Certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Greet guests warmly and manage smooth check-ins/check-outs, handling reservations and VIP requests.
• Lead and train associates; address guest concerns and workplace issues with professionalism.
• Monitor rates, packages, and promotions to support room revenue while delivering value to guests.
• Coordinate with the front desk team to ensure safety and adherence to standards.

Skills

Guest experience

Operations management

Revenue optimization

Team leadership

Education

High School diploma or equivalent

Job description

Staybridge Suites Midland - Front Desk Supervisor Aimbridge Hospitality

Address 1505 Catalina, Midland, TX, 79706, US

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Just minutes from Midland International Airport and the Wagner Noel Performing Arts Center, we are conveniently located in Midland, Texas. This all-suite hotel offers easy access to many of Midland’s oil, gas and energy companies, including the new Chevron and Oxy campuses, Schlumberger, and EOG Resources. The Midland Staybridge Suites is close to entertainment and shopping, with wonderful restaurants and sporting events within walking distance. Room options of suites include spacious studio, one bedroom, or the family friendly two bedrooms, substantially bigger than other hotels. Fully-equipped kitchens in all guest suites. Complimentary full service Business Center, outdoor pool and hot tub and inviting den to work or relax. Closest Midland hotel to the airport (MAF) The Social, Monday through Wednesday evenings; dinner and drinks are on us.