Home Solutions Coordinator

Handyside; Pennsylvania; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

Dental & Vision

401(k) with match

Paid time off

Company phone

Job summary

Handyside Plumbing, HVAC & Electrical in Pennsylvania is seeking a Home Solutions Coordinator who excels at following up on estimates and leads by phone, chat, and email to recover revenue and keep schedules full. You will rebook cancellations, secure deposits, and confirm financing while delivering an outstanding customer experience.

The role emphasizes a confident phone presence, self-motivation, and willingness to participate in after-hours on-call rotation, with full benefits and weekly pay

Qualifications

• Inside sales or follow-up sales experience, goal-driven performance.

Responsibilities

• Follow up on unsold estimates and open leads by phone, chat, and email.
• Rebook cancellations and rehash past leads to keep techs busy.
• Collect deposits and confirm financing to lock in the sale.
• Deliver a 5-star experience on every call.

Skills

Inside sales

Phone presence

Goal oriented

Customer experience

Learning software

Tools

ServiceTitan

Job description

Home Solutions Coordinator

Handyside Plumbing, HVAC & Electrical

Do you love the thrill of the close?

We're looking for a confident phone closer to join our team as a Home Solutions Coordinator. This isn't cold calling into the void - you'll be reconnecting with customers who already know us, following up on estimates and leads to recover revenue and keep our schedule full. If you take pride in turning a "maybe" into a "done deal" while delivering a genuinely great customer experience, we want to talk to you.

What you’ll do:

• Follow up on unsold estimates and open leads by phone, chat, and email
• Rebook cancellations and rehash past leads to keep our techs busy
• Collect deposits and confirm financing to lock in the win
• Deliver a 5-star experience on every single call

What we’re looking for:

• Inside sales, telesales, or follow-up sales experience (a track record of hitting goals is a big plus)
• A friendly, confident, professional phone presence
• Self-motivated, goal-driven, and persistent - you don't let a lead slip away
• Comfortable learning new software (we use ServiceTitan)
• Willing to participate in the after-hours on-call rotation

Benefits:

• Weekly pay with direct deposit
• Healthcare for you, on us! $0 premium
• Dental, vision & Aflac add-ons
• Employee Assistance Program
• 401(k) with company match
• Paid time off, paid holidays & your birthday off!
• Company-provided phone
• Fun events year-round
• Quarterly performance reviews
• Paid training opportunities

Why Handyside?

For nearly 30 years, Handyside has been Central PA's go-to for residential home services. We're a family-owned team that genuinely cares about our coworkers, our customers, and our community, and it shows: We've been named Harrisburg Magazine's Simply the Best for 5 years running, we're a proud Best Place to Work 2025 & 2026, and we hold a 4.9-star rating on Google.

When you work hard here, the possibilities are endless!

Our Core Values:

RESPECT · ENTHUSIASM · ACCOUNTABILITY · CONFIDENCE · HONESTY

Together, we REACH for the same goals.

Questions about the role? Call Lindsey at 717-200-4492.