Home Solutions Coordinator

Handyside; Valley Green (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Healthcare

Dental/Vision & Aflac

Employee Assistance Program

401(k) with company match

Paid time off & holidays

Birthday off

Company phone

Fun events

Quarterly reviews

Paid training

Job summary

Handyside Plumbing, HVAC & Electrical is seeking a confident Home Solutions Coordinator to follow up on estimates and leads, reconnect with customers who already know us, and keep our schedule full by turning interest into confirmed work.

This role emphasizes a friendly phone presence, ongoing post-sale follow-up, and delivering a 5-star customer experience, with weekly pay and strong benefits.

Qualifications

• Experience in inside sales or follow-up sales with goal attainment.
• Strong phone presence and professional communication.
• Self-motivated, goal-driven and persistent with no lead slipping away.

Responsibilities

• Follow up on unsold estimates and open leads by phone, chat, and email.
• Rebook cancellations and rehash past leads to keep techs busy.
• Collect deposits and confirm financing to lock in the win.
• Deliver a 5-star customer experience on every call.

Skills

Inside sales

Phone presence

Self-motivated

Persistence

Tools

ServiceTitan

Job description

Home Solutions Coordinator

Handyside Plumbing, HVAC & Electrical

Do you love the thrill of the close?

We're looking for a confident phone closer to join our team as a Home Solutions Coordinator. This isn't cold calling into the void - you'll be reconnecting with customers who already know us, following up on estimates and leads to recover revenue and keep our schedule full. If you take pride in turning a "maybe" into a "done deal" while delivering a genuinely great customer experience, we want to talk to you.

What you’ll do:

• Follow up on unsold estimates and open leads by phone, chat, and email
• Rebook cancellations and rehash past leads to keep our techs busy
• Collect deposits and confirm financing to lock in the win
• Deliver a 5-star experience on every single call

What we’re looking for:

• Inside sales, telesales, or follow-up sales experience (a track record of hitting goals is a big plus)
• A friendly, confident, professional phone presence
• Self-motivated, goal-driven, and persistent - you don't let a lead slip away
• Comfortable learning new software (we use ServiceTitan)
• Willing to participate in the after-hours on-call rotation

Benefits:

• Weekly pay with direct deposit
• Healthcare for you, on us! $0 premium
• Dental, vision & Aflac add-ons
• Employee Assistance Program
• 401(k) with company match
• Paid time off, paid holidays & your birthday off!
• Company-provided phone
• Fun events year-round
• Quarterly performance reviews
• Paid training opportunities

Why Handyside?

For nearly 30 years, Handyside has been Central PA's go-to for residential home services. We're a family-owned team that genuinely cares about our coworkers, our customers, and our community, and it shows: We've been named Harrisburg Magazine's Simply the Best for 5 years running, we're a proud Best Place to Work 2025 & 2026, and we hold a 4.9-star rating on Google.

When you work hard here, the possibilities are endless!

Our Core Values:

RESPECT · ENTHUSIASM · ACCOUNTABILITY · CONFIDENCE · HONESTY

Together, we REACH for the same goals.

Questions about the role? Call Lindsey at 717-200-4492.