Home Security Installation Specialist & Customer Solutions

ADT Security Services; Madison Heights (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits

Casual environment

Medical, Dental, Vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Referral bonuses

Career growth opportunities

Job summary

ADT Security Services is hiring a Residential Installation Technician to evaluate customer needs, design, install, and educate on security systems. You will meet with customers at their homes or small businesses and determine the best equipment to meet their requirements.

The role involves installing and testing equipment, ensuring proper functionality and signal reception, and collaborating with customers to deliver solutions. A valid driver’s license and a high school diploma are required.

Qualifications

• Customer-focused and customer-driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Customer-focused mindset

Technical aptitude

Verbal communication

Thrive in uncertainty

Valid driver's license

Education

High School diploma or equivalent

Electronic trade school training (plus)

Job description

ADT Security Services is hiring a Residential Installation Technician to evaluate customer needs, design, install, and educate on security systems. You will meet with customers at their homes or small businesses and determine the best equipment to meet their requirements.

The role involves installing and testing equipment, ensuring proper functionality and signal reception, and collaborating with customers to deliver solutions. A valid driver’s license and a high school diploma are required.