Home Network Install & Service Technician

Comcast Advertising; Missouri City (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Paid time off

Company holidays

Discounted cable services

Job summary

Comcast Corporation seeks a Residential Installation & Service Technician to perform on-site broadband installs, troubleshoot voice/video/data services, and restore connectivity in customers’ homes and neighborhoods. The role emphasizes safety, customer service, and accurate documentation.

The position requires lifting, operating ladders, and working in diverse environments, with a focus on reliable attendance and flexibility for varied schedules.

Qualifications

• High School Diploma or GED required.
• Certifications may be applicable depending on role and progression.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety practices and codes.
• Diagnose issues and restore connectivity from the network to customer equipment.
• Educate customers on products and services and document work using digital tools.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation seeks a Residential Installation & Service Technician to perform on-site broadband installs, troubleshoot voice/video/data services, and restore connectivity in customers’ homes and neighborhoods. The role emphasizes safety, customer service, and accurate documentation.

The position requires lifting, operating ladders, and working in diverse environments, with a focus on reliable attendance and flexibility for varied schedules.