Home Medical Equipment Technician: Delivery, Setup & Care

AdaptHealth, LLC; Torrance (CA); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical,Dental,Vision coverage

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Parental Leave

Disability Insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth is seeking a Medical Equipment Technician to deliver, set up, and support respiratory and home medical equipment in patients' homes, clinics, or long-term care settings.

You will educate patients and caregivers, perform assessments, and ensure safety, comfort, and independence while complying with HIPAA and company policies. A valid driver’s license and healthcare experience are preferred.

Qualifications

• High school diploma or equivalent required.
• Customer service, field-based, delivery, or healthcare experience preferred.
• One year of healthcare technician, military service, delivery/field service with customer service interaction or related experience preferred.
• Senior level requires two years of relevant experience, including one year in a similar role.
• Valid and unrestricted driver's license required.

Responsibilities

• Develop and maintain knowledge of HME products, services, and applicable regulations.
• Perform patient assessments and re-assessments to support appropriate ongoing care.
• Educate patients and caregivers on safe use, care, and troubleshooting of respiratory and HME equipment.
• Respond to patient equipment issues, including under emergency conditions when required.
• Maintain home oxygen systems through scheduled patient visits.
• Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE.
• Deliver, set up, retrieve, clean, and maintain equipment per company policies and safety standards.
• Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required.
• Process orders and complete documentation accurately and timely to support patient care and reimbursement.
• Maintain basic reimbursement knowledge to ensure proper billing for equipment and services.
• Promote company services and products to referral sources, as appropriate.
• Safely operate and maintain a company vehicle.
• Participate in quality improvement initiatives and comply with all company policies and compliance program requirements.
• Complete required compliance training and participate in on-call rotation as scheduled.
• Perform other related duties as assigned

Skills

Customer service

Field-based work

Healthcare experience

Driving

Communication

Education

High School diploma or equivalent

Job description

Description

AdaptHealth Opportunity – Apply Today!

About AdaptHealth

At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.

With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care.

If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.

The Adapt Difference

• Commitment to Our People – Support, Development, and Advancement Opportunities
• Competitive Compensation and Incentives
• Comprehensive Total Rewards & Benefits
• Industry-Leading Care & Innovation
• Responsible Environmental Stewardship

About the Role

Medical Equipment Technician - DOT

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Drives company vehicles at or above 10,001 pounds and requires DOT compliance. Setup is done in their home or long-term care setting.

Job Duties:

• Operates sprinter, box truck or other vehicle at or above 10,001 pounds and requires DOT compliance.
• Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Manage territory to reach service goals and deliver equipment including oxygen as required in accordance with industry standards.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete written patient visits reports following set-up and follow-up visits as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and completely document all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
• Assist with implementation of quality improvement program to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
• Safely drive and maintain company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
• Maintains knowledge and understands OSHA, DOT and FDA regulations and requirements for oxygen transportation.
• Ability to clearly express understanding of DOT regulations regarding driving distances during On Duty hours not exceeding the 150/100 air mile radius from their starting work location.
• Maintains understanding of all DOT requirements including travel log and be able to present upon demand by a
• DOT or roadside inspection.
• Ability understand and verbally respond to any DOT inspector while driving a company vehicle during On
• Duty hours to explain their travel is within the 150/100 air mile radius from their starting work location and that they are On Duty time records are on file at the Carrier’s office location.
• Ability to express their understanding of roadside weigh scale requirements and DOT Inspection requirements, producing medical exam card, proof of work vehicle insurance and shipping documents.
• Develop and maintain working knowledge of current HME products and services offered by the company.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program
• Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch Maintenance and Cleaning Guidelines
• Perform other related duties as assigned.

Requirements

Minimum Job Qualifications:

• High School Diploma or equivalency
• Entry level sales, customer service background essential
• Military, delivery driver with sales component or health care technician experience would be considered related experience
• One (1) year of HME delivery experience preferred
• Valid and unrestricted driver’s license in the state of residence
• Current DOT Medical Examiners Certificate (DOT Medical Card)
• Physical Demands and Work Environment:
• Must be able to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 160 pounds
• Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment, hazardous materials, and supplies

Compensation: $21-$25

Total Rewards & Benefits Program

• Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
• 401(k) with company match
• Paid Time Off Plans including 6 paid holidays
• Employee Stock Purchase Plan
• Paid Parental Bonding Leave
• Short and Long-term Disability Insurance
• Life and AD&D Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• CVS Minute Clinic and Teledoc access
• Spousal Advantage Reimbursement Plan
• Identity Theft Protection and Legal Plan

*Applicable waiting periods apply

Requirements Disclosure

• Company conducted Background Check is required for all roles
• Company conducted Motor Vehicle Record Check is required for driving roles
• Clinical roles require valid licensure/certification, where applicable

In accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com

In accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License. This license requires completion of state-approved training and a course completion certificate, as HMDR facilities are required to have an Exemptee physically present during all hours of operation in lieu of a pharmacist. Applicants must include proof of required training with their license application or disclose their intent to obtain. More information on the CDPH HMDR program and approved training options can be found here: Home Medical Device Retail Program.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Ready to Make an Impact?

If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!