Home Improvement Sales & Service Pro

Lowe's; Erwin (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/0

Job summary

Lowe’s is hiring a Customer Service Associate in North Carolina. You will welcome customers, help them find products, and provide friendly, professional service across departments.

The role involves stocking, processing orders, and occasionally assisting in checkout while supporting store-wide customer service goals. We offer substantial benefits including health insurance options, tuition assistance, a company-matching 401(k) with Employee Stock Purchase Program, and a 10% associate discount.

Qualifications

• Experience using a computer (6 months) for inputting, accessing, modifying, or outputting information.
• Experience with common retail technology (6 months), such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic (addition/subtraction).
• Ability to stand/sit for long periods and perform job duties as required.
• Ability to lift up to 25 lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers to Lowe’s and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time receipt by customers.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise per customer needs (e.g., paint tinting, pipes, wood, drywall, blinds).
• Assist customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer basics

Retail tech experience

Reading/writing/arithmetic

Physical stamina

Lifting 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate in North Carolina. You will welcome customers, help them find products, and provide friendly, professional service across departments.

The role involves stocking, processing orders, and occasionally assisting in checkout while supporting store-wide customer service goals. We offer substantial benefits including health insurance options, tuition assistance, a company-matching 401(k) with Employee Stock Purchase Program, and a 10% associate discount.