Home Improvement Sales & Service Associate

Lowe's; Sidney (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe's in the United States is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with customers, answer questions, locate merchandise, and ensure a smooth shopping experience in our store.

The role covers various departments and daily tasks, with safety and teamwork emphasized. Candidates should be comfortable operating retail tech, lifting up to 25 pounds, and delivering friendly, professional service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Teamwork

Multitasking

Tools

Point-of-Sale system

Mobile devices

Job description

Lowe's in the United States is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with customers, answer questions, locate merchandise, and ensure a smooth shopping experience in our store.

The role covers various departments and daily tasks, with safety and teamwork emphasized. Candidates should be comfortable operating retail tech, lifting up to 25 pounds, and delivering friendly, professional service.