Home Improvement Sales Pro - Benefits & Growth

Lowe's; Wilkesboro (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company match in 401(k)

10% Associate Discount

Track to the Trades program

Bonus opportunities

Job summary

Lowe's is seeking a Sales Specialist to be one of the first people customers meet in-store, helping them select home improvement products and turn ideas into reality. You will develop product expertise, explain specifications, promotions, and financing options to close sales, and provide exceptional consulting to ensure customer needs are met before checkout.

You may work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Job description

Lowe's is seeking a Sales Specialist to be one of the first people customers meet in-store, helping them select home improvement products and turn ideas into reality. You will develop product expertise, explain specifications, promotions, and financing options to close sales, and provide exceptional consulting to ensure customer needs are met before checkout.

You may work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or