Home Improvement Customer Service Specialist - Flexible Hours

Lowe's; Charleston (SC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Join Lowe's as a Customer Service Associate in Charleston, SC. You will welcome customers, help them find products, answer questions, and ensure a friendly, efficient shopping experience across departments. The role offers part-time hours with flexible scheduling and opportunities to grow within a large home improvement retailer.

You'll interact with customers, load merchandise when needed, and support store operations while delivering outstanding service and teamwork. No relocation required.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer basics

Retail technology

Job description

Join Lowe's as a Customer Service Associate in Charleston, SC. You will welcome customers, help them find products, answer questions, and ensure a friendly, efficient shopping experience across departments. The role offers part-time hours with flexible scheduling and opportunities to grow within a large home improvement retailer.

You'll interact with customers, load merchandise when needed, and support store operations while delivering outstanding service and teamwork. No relocation required.