Home Improvement Customer Service Pro - Flexible Schedule

Lowe's; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) + Employee Stock Plan

10% Associate Discount

Track to the Trades program

Flexible schedules

Job summary

Lowe's is seeking a Customer Service Associate in Austin to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll engage with customers across departments, stock and organize merchandise, process orders, and support store operations with a flexible, part-time schedule.

The role emphasizes friendly service, basic tech use, and physical readiness to lift and stand for shifts. Training and growth opportunities are highlighted alongside competitive benefits.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail tech experience

Reading & arithmetic

Standing/walking

Education

High school diploma or equivalent

Tools

POS systems

Inventory scanners

Job description

Lowe's is seeking a Customer Service Associate in Austin to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll engage with customers across departments, stock and organize merchandise, process orders, and support store operations with a flexible, part-time schedule.

The role emphasizes friendly service, basic tech use, and physical readiness to lift and stand for shifts. Training and growth opportunities are highlighted alongside competitive benefits.