Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Town of Queensbury (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate at our Queensbury, NY location. You will greet customers, help them find products, and ensure a smooth shopping experience while providing friendly, knowledgeable service.

The role supports various departments and focuses on delivering exceptional customer care. Benefits include health insurance, tuition assistance, 401(k) matching, and a discount.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing, and basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to help deliver the best customer service.
• Prepare merchandise in department based on customer needs (e.g., tint and mix paint, cut and thread pipe, etc.).

Skills

Computer basics

Retail tech experience

Reading & writing

Prolonged standing

Lifting 25 lbs

Tools

Smartphones & tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate at our Queensbury, NY location. You will greet customers, help them find products, and ensure a smooth shopping experience while providing friendly, knowledgeable service.

The role supports various departments and focuses on delivering exceptional customer care. Benefits include health insurance, tuition assistance, 401(k) matching, and a discount.