Building Materials Customer Service Pro

Lowe's Companies, Inc.; Village of Liverpool (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Lowe’s Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. seeks a part-time Customer Service Associate at our store in the New York area. You greet customers, help them locate products, process orders, and maintain merchandise. You’ll work across departments as needed to deliver friendly, efficient service.

The role requires lifting up to 75 lbs with accommodation, standing and walking, and basic computer/retail tech usage. We offer health options, tuition assistance, a 401(k) match, and employee discounts.

Qualifications

• 6 months computer usage including data entry and retrieval.
• 6 months experience with common retail tech (phones/tablets).
• Basic reading, writing and arithmetic skills.
• Ability to stand for long periods and lift up to 75 lbs with assistance if needed.
• Preferred bilingual ability and trade certification in department.

Responsibilities

• Greet customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock replenishment and shelf maintenance.
• Process orders and schedule deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise per customer needs (e.g., paint tinting, piping, wood).
• Guide customers through shopping or checkout.
• Perform additional duties as assigned.

Skills

Basic computer skills

Retail technology experience

Reading, writing, arithmetic

Prolonged standing / physical duties

Bi-lingual abilities

Education

Tools

POS systems

Job description

Lowe's Companies, Inc. seeks a part-time Customer Service Associate at our store in the New York area. You greet customers, help them locate products, process orders, and maintain merchandise. You’ll work across departments as needed to deliver friendly, efficient service.

The role requires lifting up to 75 lbs with accommodation, standing and walking, and basic computer/retail tech usage. We offer health options, tuition assistance, a 401(k) match, and employee discounts.