Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Dallas, TX to welcome customers and help them find the right home improvement solutions. You will assist with locating merchandise, provide friendly service, and support store operations throughout the day.

This role emphasizes customer engagement, problem solving, and teamwork across departments. Experience with basic computer use and retail technology is helpful; the position offers part-time or full-time shifts and access to

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by replenishing shelves when needed
• Process orders and deliveries accurately so customers receive merchandise as expected
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Basic arithmetic

Physical stamina

Lifting 25 lbs

Education

Trade certification (preferred)

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Dallas, TX to welcome customers and help them find the right home improvement solutions. You will assist with locating merchandise, provide friendly service, and support store operations throughout the day.

This role emphasizes customer engagement, problem solving, and teamwork across departments. Experience with basic computer use and retail technology is helpful; the position offers part-time or full-time shifts and access to